Network Infrastructure Support Engineer with Azzure

Jas Gujral; Milton Keynes; On-site; GBP 36,000 - 48,000; Full time

Job summary

Jas Gujral in Milton Keynes is seeking a Network Infrastructure Support Engineer for a 6-month contract. The role focuses on managing infrastructure upgrades, delivering technical solutions, and ensuring alignment with IT policies.

The candidate will support the UK ICT team, participate in project delivery, and document all changes while coordinating with the BAU team and senior IT leadership.

Qualifications

• MCP certification and 5+ years experience with desktop and application rollouts.
• ITIL and Prince2 practices familiarity.
• Strong communication and documentation skills.
• Ability to manage project work and support in a school environment is desirable.

Responsibilities

• Provide technical and project management support.
• Define, manage, and deliver technical solutions to achieve project goals.
• Implement technical changes into the Company environments in line with policies.
• Act as interface between project and BAU support teams and document all activities.
• Report to Head of Global Infrastructure and European IT Director.

Education

Microsoft Certified Professional (MCP)

Tools

Microsoft Active Directory

Office 365 administration

Windows 10

Azure Portal

Microsoft Intune

uniFLOW management software

Meraki Access Points

SIMS.net

Education applications

Job description

Network Infrastructure Support Engineer

The role of the IT Infrastructure Engineer is to manage day to day activities to develop, deliver and support the infrastructure and upgrades needed to deliver this programme.

You will be part of the 10 people UK ICT team but be assigned to the programme on a full-time basis.

Provide technical and project management support

Define, manage, track and proactively deliver technical solutions to achieve project goals

Implement technical changes and solutions into the Companys environments

Ensure all solutions are in line with Company policies and standards

Act as interface between the project and BAU support team

Fully document all solutions and activities

You will be report to the Head of Global Infrastructure and the European IT Director

Excellent communication skills, including including written and verbal

You will have an understanding of ITIL, Prince 2 practices.

Must have a MCP certification along with at least 5 years experience of desktop and application rollouts

Ability to think creatively and problem solve and ability to work under pressure

Must be able to document solutions and support users through system changes

Should have effective time management and organisational skills

Ability to learn knowledge of new systems quickly and apply them in the work environment

Previous experience of supporting a school environment – desirable

Should have the following technical skills:

• Microsoft Active Directory, Office 365 administration
• Windows 10 operating system
• Azure Portal
• Microsoft Intune
• uniFLOW management software
• Meraki Access Points
• Knowledge of SIMS.net – desirable
• Knowledge of education applications – desirable

The position will be based in Milton Keynes with travel to various locations in the UK.

The rate is negotiable.

This is a 6 month contract assignment based in Milton Keynes.