Network Engineer (inc. Data Centre Operations)

University of York; York and North Yorkshire; On-site; GBP 32,000 - 48,000; Full time

Job summary

University of York's IT Services seeks a proactive professional to help operate campus network and data centres. You will deploy, maintain and improve critical campus infrastructure supporting thousands of students and staff.

You will lead operational activities in data centres, work with multiple teams, and build strong external partnerships while providing technical guidance and ensuring robust documentation and processes.

Qualifications

• Understanding of network technology and data centre operations.
• Experience contributing to technology-based projects or services.
• Strong analytical and problem-solving abilities.
• Ability to adapt to a changing environment.

Responsibilities

• Deploying and maintaining campus-wide network and data centre infrastructure.
• Collaborating with IT Services teams and other university units.
• Building relationships with external delivery partners.
• Leading operational activities in campus data centres.
• Providing technical guidance to colleagues and stakeholders.
• Maintaining accurate documentation, standards and processes.

Skills

Network technology

Data centre operations

Analytical skills

Problem solving

Documentation

Education

Level 3 qualification or equivalent

Job description

Help deliver campus network services to a world-class teaching and research environment

Our campus network and data centres are multi-million pound business critical assets, underpinning almost every activity undertaken by our University community. The Network & Data Centres Team plays a vital role in deploying and maintaining a diverse and complex digital environment that supports thousands of students, researchers and staff.

As we are investing in our people, technologies and services, you're looking to build on your existing experience or take the next step in your career - here you'll have the opportunity to develop your expertise within a supportive, collaborative and forward-thinking team.

About the Team

As part of the Network & Data Centres Team within IT Services, you will report to the Network Engineer - Operations Coordinator and will help operate and maintain our campus network and data centres which includes:

• 8,000 network devices, including more than 5,000 wifi access points
• 70,000 wired outlets and over 25,000 concurrent wifi connections at peak (and growing)
• More than 300 wiring centres, connected by many kilometres of optical fibre infrastructure
• Two on campus data centres, hosting business critical platforms and services

We are undertaking an ambitious modernisation programme for our data centres and campus network. Could you play a leading role in helping us realise that ambition?

What You'll Be Doing

Your responsibilities will include:

• Deploying and maintaining our campus-wide network and data centre infrastructure
• Working closely with other teams in IT Services and from across the wider University
• Developing and nurturing relationships with strategic external delivery partners
• Leading on the operational activities in our campus data centres
• Providing technical guidance and advice to colleagues and stakeholders.
• Maintaining accurate documentation, standards and operational processes.

About You

We're looking for someone who is enthusiastic about delivering high quality, customer focussed network services whilst leading the operational activities in our data centres.

You will be able to demonstrate:

• A sound understanding of network technology and principles, alongside data centre operations.
• Experience supporting or contributing to technology-based projects, services or change initiatives.
• Strong analytical and problem-solving skills, with the ability to interpret and communicate complex data.
• An ability to respond to a changing environment.
• A Level 3 qualification (or equivalent professional experience).

What Will Make You Successful

You'll thrive in this role if you are:

• Curious and eager to develop your network related expertise.
• Collaborative and supportive in your approach to working with others.
• Committed to delivering high-quality services and positive outcomes.
• Passionate about improving processes and finding better ways of working.

Dedicated to promoting equality, diversity and inclusion within the workplace.

Why Join Us?

This is an opportunity to develop your networking career within a complex and intellectually stimulating environment. You'll work with modern technologies, and contribute to projects that underpin systems and services that enable world-class teaching and research. If you're looking for a role where you can learn, develop and make a real impact, we'd love to hear from you.