Network & Data Centre Engineer — Digital Transformation

Surrey; England; On-site; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Competitive Salary

Market leading Pension

Up to 40 DAYS Holiday: 25 Days annual:

Bank holidays included

Travel & Family benefits

On-site leisure facilities

Job summary

The University of Surrey is seeking a Network & Data Centre Engineer on a fixed-term basis within the IT Services Network Services team. The role provides day-to-day operational support for the university's network, voice and data centre services, contributing to a major digital transformation and delivering reliable, secure infrastructure.

The post holder will monitor services, respond to alerts, perform maintenance, and keep accurate records, with a focus on service availability and

Responsibilities

• Monitor network, voice and data centre services, respond to system alerts and recorded requests, and take appropriate action so that service availability and performance are maintained
• Install, configure and maintain network and data centre equipment, including switches, routers, wireless access points, structured cabling, racks and associated infrastructure, in accordance with approved designs, procedures and change controls
• Diagnose and resolve routine and moderately complex incidents and service requests using documented procedures, technical knowledge and established precedents, escalating unusual, high-risk or unresolved issues to senior colleagues
• Carry out approved standard changes, maintenance and testing, coordinating activities with colleagues, customers and suppliers so that work is completed safely and with minimal disruption
• Maintain accurate technical and operational records, including network diagrams, equipment inventories, configurations, support notes and standard operating procedures

Job description

The University of Surrey is seeking a Network & Data Centre Engineer on a fixed-term basis within the IT Services Network Services team. The role provides day-to-day operational support for the university's network, voice and data centre services, contributing to a major digital transformation and delivering reliable, secure infrastructure.

The post holder will monitor services, respond to alerts, perform maintenance, and keep accurate records, with a focus on service availability and