Network Change & Solutions Team Lead

Claranet Limited; Gloucester; On-site; GBP 60,000 - 85,000; Full time

Job summary

Claranet Limited is seeking a Network Team Lead to lead the Technical Solutions Change Team, overseeing in-life customer change and governance processes across the portfolio. You will manage a team of engineers, prioritise workloads and drive high-quality delivery in a managed services environment.

The role requires strong leadership, stakeholder engagement and technical change management capability, with emphasis on customer outcomes and KPI achievement.

Qualifications

• Experience leading technical change in a managed services environment.
• Proven ability to manage priorities and deliver complex change initiatives.
• Strong stakeholder management and communication skills.

Responsibilities

• Lead, coordinate and develop a team of Technical Solutions Change Engineers.
• Drive change management initiatives and governance frameworks.
• Ensure delivery of change requests aligned with contractual commitments.
• Mentor and develop team members and build strong stakeholder relationships.

Skills

Team Leadership

Stakeholder Management

Change Management

Analytical Thinking

Communication

Tools

Cisco

Meraki

Fortinet

Azure

O365

Job description

Claranet Limited is seeking a Network Team Lead to lead the Technical Solutions Change Team, overseeing in-life customer change and governance processes across the portfolio. You will manage a team of engineers, prioritise workloads and drive high-quality delivery in a managed services environment.

The role requires strong leadership, stakeholder engagement and technical change management capability, with emphasis on customer outcomes and KPI achievement.