Network Analyst II / Cyber Security

Cleveland Division of Police; Water; On-site; GBP 35,000 - 55,000; Full time

Benefits offered by this job

Microsoft Security Suite experience

Advanced IT Security Certifications (e

Job summary

City of Cleveland is seeking a Network Analyst II / Cyber Security to troubleshoot and implement complex IT solutions across the city’s data and voice networks. You will support system architecture, networking, and security, aiding in the deployment and maintenance of critical infrastructure.

The role requires LAN/WAN knowledge, TCP/IP experience, Cisco networking, and Windows PC client-server expertise, with certifications preferred. On-site work and cross-team collaboration are expected.

Qualifications

• Associate’s Degree in Information Technology, Computer Science, Networking, or related field required; Bachelor’s Degree preferred.
• Three years of full-time IT/IS experience, two in Windows environment.
• Must understand LAN/MAN/WAN, Cisco Networking, TCP/IP, Routers, Switches, Windows client-server or web-based systems.

Responsibilities

• Troubleshoots, repairs, and implements complex IT solutions for city networks.
• Designs, develops, installs, and tests domain and network architecture.
• Maintains records of maintenance, inventory, and security related to voice and data networks.
• Provides consultation and customer service to users of data and telecommunications networks.

Skills

LAN/WAN knowledge

TCP/IP

Cisco Networking

Windows PC client-server

Communication skills

Education

Associate’s Degree in IT/CS/Networking

Bachelor’s Degree preferred

Tools

Network certifications (CCNA/CCNP/CCDA)

Job description

Examples of Duties

Troubleshoots, repairs, and implements complex information technology solutions. This includes support for system architecture, hardware, software, operating systems, distributed computing, data analysis, facilities planning, resource management, programming, system performance, communications, and networking. Understands, designs, develops, tests, selects, implements, manages, and enhances a total integrated system. Installs, configures, and maintains City of Cleveland's communications network. Manages all LAN/WAN related additions and changes at the PC level. Provides NT domain administration, back-up operations, and network support. Plans and implements the overall strategic goals of the City of Cleveland's network systems. Serves as technical lead in the design of domain and network architecture. Leads in the design, development, installation and testing of communication systems citywide. Provides consultation and customer service to the users of data and telecommunications network services and systems. Runs diagnostics and assists in the deployment of network backbone to include network switching systems, servers, routers, and departmental data and telephone systems. Consults with network operation staff and service providers to facilitate problem resolution within the City of Cleveland infrastructure. Identifies existing and emerging technologies and evaluates applicability. Maintains accurate records of all maintenance, inventory, and security measures associated with voice and data networks. Performs other job-related duties as required.

Description

Network Analyst II / Cyber Security

Examples of Duties

Troubleshoots, repairs, and implements complex information technology solutions. This includes support for system architecture, hardware, software, operating systems, distributed computing, data analysis, facilities planning, resource management, programming, system performance, communications, and networking. Understands, designs, develops, tests, selects, implements, manages, and enhances a total integrated system. Installs, configures, and maintains City of Cleveland's communications network. Manages all LAN/WAN related additions and changes at the PC level. Provides NT domain administration, back-up operations, and network support. Plans and implements the overall strategic goals of the City of Cleveland's network systems. Serves as technical lead in the design of domain and network architecture. Leads in the design, development, installation and testing of communication systems citywide. Provides consultation and customer service to the users of data and telecommunications network services and systems. Runs diagnostics and assists in the deployment of network backbone to include network switching systems, servers, routers, and departmental data and telephone systems. Consults with network operation staff and service providers to facilitate problem resolution within the City of Cleveland infrastructure. Identifies existing and emerging technologies and evaluates applicability. Maintains accurate records of all maintenance, inventory, and security measures associated with voice and data networks. Performs other job-related duties as required.

Minimum Qualifications

Associate’s Degree in Information Technology, Computer Science, Networking, or related field from an accredited college, university, or vocational school required, Bachelor’s Degree is preferred. Three years of full-time paid experience in IT/IS, two of which are in support of users in a Windows environment, required. (Substitution: A certification in computer networking or two years of full-time paid relevant experience may substitute for the Associate’s Degree.) Must have experience that demonstrates a knowledge and understanding of local area networks (LAN), metropolitan area networks (MAN), Wide area networks (WAN), Cisco Networking, TCP/IP, Routers, Switches as well as Windows and PC client-server or web-based systems. Network certification (e.g.: CCNA, CCDA, CCNP, CCDP) is highly desired. Strong communication, documentation ability, leadership, and organizational skills are needed. Must be able to lift and carry a minimum of thirty pounds. Valid State of Ohio Driver’s License required.

Supplemental Information

Preferred Requirements

• Experience with Microsoft Security Suite (Sentinel, Entra, Intune, Defender)
• Current Advanced IT Security Certifications (Microsoft)

The City’s guiding principles are as follows: Placing Clevelanders at the Center, Empowering Employees to Do Purposeful Work, Defining Clear and Pragmatic Objectives, Leading with Trust and Transparency, Striving for Equity in All We Do, and Embracing Change. All City employees are responsible for embracing and carrying out these principles in all that they do.