Systems Analyst

Cleveland Division of Police; Water; On-site; GBP 40,000 - 60,000; Full time

Job summary

The Cleveland Division of Police is seeking a Systems Analyst to train users, document processes, build reports, and conduct usability testing while maintaining and improving systems.

Responsibilities include assisting in systems design and implementation, handling technical issues, and contributing to special projects as needed to support city operations.

Qualifications

• A Bachelor's degree in Computer Science or closely related field is required.
• An Associate's Degree in Computer Science or closely related field is preferred.
• One year of relevant full-time experience in set-up, configuration and maintenance of PCs in networking environments (Novell and/or Microsoft NT) is required.

Responsibilities

• Under supervision, performs computer systems design, implementation, management, and/or control tasks.
• Assists in or performs special project work as assigned.
• Troubleshoots computer system problems and provides other technical assistance as needed.
• Performs other job-related duties as required.

Skills

User training

Documentation

Report building

Troubleshooting

Usability testing

Education

Bachelor's Degree in Computer Science or closely related field

Associate's Degree in Computer Science or closely related field

One year of relevant full-time experience in PC setup/config in networking

Tools

Novell

Microsoft NT

PC setup and configuration

Job description

Description

Systems Analyst

Examples of Duties

• Support Users: train, create user documentation, build and run reports, conduct usability testing, troubleshoot issues.


• Maintain Systems: learn technologies.


• Perform other related duties as required.

Minimum Qualifications

Associate's Degree in Computer Science or closely related field from an accredited college, university, or vocational school preferred. Two years of any equivalent combination of education, training and experience may substitute for each year of college education lacking.

Supplemental Information

Additional Duties

Under supervision, performs computer systems design, implementation, management, and/or control tasks. Assists in, or performs, special project work as assigned. Troubleshoots computer system problems and provides other technical assistance as needed. Performs other job-related duties as required.

Requirements

Bachelor's Degree in Computer Science or closely related field from an accredited college, university, or vocational school is required. One year of relevant full-time experience in the set-up and configuration of personal computers in a networking environment (Novell and/or Microsoft NT) (may include unpaid internships) is required. Valid state of Ohio Driver's License is required. WATER (CONTROL SYSTEMS) - High School Diploma or GED is required. An Associate's Degree in Computer Science or closely related field from an accredited college, university, or vocational school is required. One year of relevant full-time paid experience in the design/set-up, configuration, and maintenance of process computer control systems is required. (Substitution: One year of related experience may substitute for each year of college education lacking.) Valid State of Ohio Driver's License is required. Instrumentation Society of Automation (ISA) certification is preferred.

The City's guiding principles are as follows: Placing Clevelanders at the Center, Empowering Employees to Do Purposeful Work, Defining Clear and Pragmatic Objectives, Leading with Trust and Transparency, Striving for Equity in All We Do, and Embracing Change. All City employees are responsible for embracing and carrying out these principles in all that they do.