NetSuite Systems Lead | Transformation & Stakeholder

Whittard of Chelsea

Milton

Hybrid

GBP 75,000 - 110,000

Full time

14 days+

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Benefits offered by this job

Hybrid working

Generous holidays

Product discounts

Product allowance

Wellbeing portal

Employee Assistance Programme

Flexible working

Family-friendly benefits

Job summary

Whittard of Chelsea is seeking a Business Systems Manager (NetSuite) to lead the NetSuite platform across Finance, Retail, Supply Chain and eCommerce. You will partner with multiple teams to shape the future of our business systems and drive a significant transformation programme.

Reporting to the Head of IT, you will own NetSuite, deliver discovery workshops, and develop an implementation roadmap for UK and international markets, supporting data migration, testing, training and change

Qualifications

Proven experience implementing, migrating to, or managing NetSuite or a comparable ERP platform.
Strong stakeholder management across Finance, Retail, Supply Chain and eCommerce.
Experience leading large-scale systems implementation or transformation projects.
Commercially minded with ability to translate business requirements into practical solutions and business cases.
Proactive, collaborative, and detail-oriented with excellent communication and problem-solving skills.

Responsibilities

Act as the business owner and primary point of contact for NetSuite across the business.
Lead discovery workshops and gather requirements from key stakeholders.
Assess existing systems, identify opportunities for standardisation and improvement.
Develop a costed business proposal and roadmap for wider NetSuite rollout.
Support delivery of system implementation projects including data migration, testing, training and change management.