NetSuite Transformation Lead (Hybrid)

Whittard of Chelsea; Milton; Hybrid; GBP 75,000 - 95,000; Full time

Benefits offered by this job

Holiday allowance

Store discount

Monthly product allowance

Auto-enrolment pension

Wellbeing portal

Flexible working

Family-friendly benefits

Job summary

Whittard of Chelsea is seeking a Business Systems Manager (NetSuite) to own and shape our NetSuite platform across Finance, Retail, Supply Chain and eCommerce. You will partner with key teams to drive a significant transformation programme and deliver lasting value for the business.

Based at Milton Park with hybrid working, the role offers professional development and progression within a growing luxury tea and coffee business.

Qualifications

• Proven experience with NetSuite or another ERP platform.
• Strong stakeholder management across Finance, Retail, Supply Chain and eCommerce.
• Experience leading large-scale systems implementation or transformation projects.
• Commercially minded with ability to translate business requirements into practical business cases.
• Proactive, collaborative and detail-oriented with excellent communication and problem-solving skills.

Responsibilities

• Act as the business owner and primary NetSuite contact across the business.
• Lead discovery workshops and gather requirements from key stakeholders.
• Assess existing systems and identify standardisation opportunities across markets.
• Develop costed proposals and implementation roadmaps for UK and international rollout.
• Support data migration, testing, training and change management activities.

Skills

Stakeholder management

System implementation

Communication

Problem-solving

Business analysis

Tools

NetSuite

Job description

Whittard of Chelsea is seeking a Business Systems Manager (NetSuite) to own and shape our NetSuite platform across Finance, Retail, Supply Chain and eCommerce. You will partner with key teams to drive a significant transformation programme and deliver lasting value for the business.

Based at Milton Park with hybrid working, the role offers professional development and progression within a growing luxury tea and coffee business.