NetSuite System Engineer

Intec Select; Greater London; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

A leading technology firm in the UK seeks a Business Systems Engineer to manage and optimize core systems like NetSuite and HubSpot. This hybrid role involves ensuring robust integrations and automating processes for enhanced efficiency. The ideal candidate brings over 5 years of hands-on experience, a degree in Computer Science, and strong analytical skills. This position offers collaboration with technical teams and provides an opportunity to contribute to innovative solutions in a dynamic environment.

Qualifications

• 5+ years of experience in administering and optimizing NetSuite Finance and CRM.
• Proven ability to design and implement automation and system customizations.
• Experience with project management methodologies (Agile and Waterfall).

Responsibilities

• Administer and maintain core business systems including NetSuite and HubSpot.
• Manage system integrations to ensure efficient data flows.
• Provide second-line support and deliver ongoing technical training.

Skills

NetSuite Finance and CRM administration

System integrations

Microsoft SQL

Microsoft Azure services

Automation and scripting

Data integrity management

Advanced Microsoft Office skills

Analytical and problem-solving

Communication skills

Education

Degree in Computer Science or Systems Engineering

Tools

HubSpot

Celigo

Bottomline Technologies software

Job description

• London – Hybrid x3 days onsite

Overview

We are seeking an exceptional, cross-functional Business Systems Engineer to administer, manage, and evolve our clients core business platforms. This role spans CRM, ERP, data services, and integration technologies, with a strong focus on automation, optimisation, and scalability.

The successful candidate will bring deep hands-on experience across enterprise systems such as NetSuite, HubSpot, and Microsoft Azure Data Services, alongside integration platforms including Celigo and Riva. You will play a pivotal role in ensuring business systems are robust, secure, well-governed, and aligned to organisational objectives, while actively supporting innovation and continuous improvement.

This is a highly collaborative role, working closely with technical teams, business stakeholders, and external suppliers to deliver reliable systems, high-quality data, and seamless user experiences.

Role and Responsibilities

• Administer, maintain, and optimise core business systems including NetSuite, HubSpot, and integration platforms.
• Perform day-to-day operations, support, maintenance, and change requests across the full business systems landscape.
• Manage system integrations to ensure reliable, secure, and efficient data flows between platforms.
• Oversee user provisioning, roles, permissions, and access controls across systems.
• Monitor system performance, usage, scheduled scripts, and data quality.
• Lead or support full-cycle business systems projects, including requirements gathering, solution design, delivery, and change management.
• Manage NetSuite change control and semi-annual release processes.
• Ensure ERP and CRM data governance, integrity, security, and compliance.
• Provide second-line support and deliver ongoing technical and systems training to users.
• Maintain comprehensive system documentation, policies, and procedures.
• Engage with suppliers to resolve issues, deliver enhancements, and ensure service levels and SLAs are met.
• Identify, evaluate, and recommend new technologies to enhance CRM, ERP, and integration capabilities.
• Support budgeting and supplier management within the Information Systems function.
• Produce system specifications and solution documentation in collaboration with business analysts.
• Deliver a consistently high-quality service to internal users and stakeholders.

Skills and Experience

• Degree in Computer Science, Systems Engineering, or equivalent professional experience.
• 5+ years’ advanced hands-on experience administering and optimising NetSuite Finance and CRM.
• Strong experience with HubSpot, Celigo, and enterprise system integrations.
• Proficiency with Microsoft SQL (2005–2012), procedural SQL, and stored procedure development.
• Strong experience with Microsoft Azure services, including SQL and Logic Apps.
• Proven ability to design and implement automation, scripting, and system customisations.
• Strong understanding of financial systems, CRM platforms, and end-to-end business processes.
• Experience managing data integrity, duplication issues, reporting, and reconciliation across multiple data sources.
• Advanced Microsoft Office skills, particularly Excel, Word, and PowerPoint.
• Excellent written and verbal communication skills, with the ability to document and explain complex systems clearly.
• Strong analytical, problem-solving, and prioritisation skills.
• Experience with website integrations and e-commerce platforms.
• Familiarity with Bottomline Technologies software.
• Working knowledge of project management methodologies (Agile and Waterfall).
• Solid understanding of the software development lifecycle (SDLC).