Nespresso Coffee Experience Advisor - Uncapped Commission

Wave Careers; Glasgow; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Uncapped commission

Nespresso machine

Monthly coffee allowance

Product training

Uniform & iPad loan

Coaching & support

Job summary

John Lewis Glasgow is hiring a Coffee Advisor to engage customers, share coffee knowledge, and showcase Nespresso machines within the department store. You will lead in-store demonstrations and create premium brand experiences.

The role involves building strong customer relationships, driving sales, and delivering a memorable brand experience with extensive product training and uniform support.

Qualifications

• Excellent at building rapport and relationships with customers.
• Professional attitude and appearance in a premium retail environment.
• Passion for coffee or luxury living to convey brand value.
• Experience in retail or experiential roles is preferred but not essential.
• Ability to provide clear and accurate insights using reporting tools.

Responsibilities

• Build strong relationships with customers by sharing knowledge and passion for coffee.
• Showcase Nespresso premium machines and products, highlighting features.
• Drive customer acquisition and ensure a memorable experience leading to sales.

Skills

Rapport building

Professional appearance

Coffee passion

Retail/Experiential

Reporting tools

Job description

John Lewis Glasgow is hiring a Coffee Advisor to engage customers, share coffee knowledge, and showcase Nespresso machines within the department store. You will lead in-store demonstrations and create premium brand experiences.

The role involves building strong customer relationships, driving sales, and delivering a memorable brand experience with extensive product training and uniform support.