Neighbourhood Response Officer

Essential Employment; Wimbledon; On-site; GBP 24,000 - 34,000; Full time

Job summary

Essential Employment is seeking a Neighbourhood Response Officer in Morden to join our temporary staffing operations. The role focuses on tenancy and housing management, delivering high-quality services to residents while ensuring safe, well-managed neighbourhoods.

You will conduct estate inspections, address issues proactively and liaise with residents, colleagues and external partners. A full driving licence and travel by car are essential.

Qualifications

• Experience in tenancy and housing management.
• Excellent communication skills.
• Full driving licence with ability to travel between locations.

Responsibilities

• Conduct estate inspections and proactively address issues.
• Liaise with residents, colleagues and external partners to deliver outcomes.

Skills

Housing management

Tenant relations

Fire safety

Communication

Job description

Neighbourhood Response Officer needed in Morden

This is a temporary contract and the rate is £21.05ph PAYE

The reference number is: 000B 682D / 1

The successful candidate will be an experienced Housing Officer with a strong background in tenancy and housing management, delivering high-quality services to residents while ensuring communities are safe, well-managed and compliant. They will have experience conducting estate inspections, identifying and addressing issues proactively, and a sound understanding of fire safety requirements within a social housing environment.

The role requires excellent communication skills, enabling the successful candidate to build positive relationships with residents, colleagues and external partners, while effectively managing enquiries and resolving problems. They will work collaboratively with a range of internal teams and external agencies to deliver the best outcomes for customers and neighbourhoods. A full driving licence and the ability to travel between locations using a motor vehicle are essential to support the operational requirements of the role.

Essential Employment is acting as an Employment Business in relation to this vacancy.

Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.