Neighbourhood Patrol Officer

WISE Company; Wembley; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

On-site parking

Comprehensive training and support

Opportunities to work with council and

partners

Job summary

Waste Investigations Support & Enforcement (WISE) is hiring a Neighbourhood Patrol Officer in Wembley to patrol the borough, investigate ASB complaints, and collaborate with Brent Council partners. Join a proactive team focused on reducing anti-social behaviour and improving public safety.

You will engage with communities, gather evidence, and produce reports, with comprehensive training and on-site work. A full-time, 40-hour week, with on-site parking.

Qualifications

• At least 1 year’s experience in statement taking, community engagement, or customer service
• Strong written and verbal communication skills
• Calm, professional, and resilient under pressure
• Excellent organisational and time-management abilities
• Problem-solving mindset with an investigative approach
• Ability to prioritise workload and meet deadlines
• Previous experience working in partnership settings is desirable

Responsibilities

• Investigate and respond to complaints of anti-social behaviour within agreed timescales
• Gather and compile evidence to a standard suitable for legal proceedings
• Develop and lead partnership-based action plans to resolve complex ASB issues
• Patrol the streets to identify and address ASB hotspots
• Engage with individuals in the community, including vulnerable and street populations
• Attend meetings and work closely with community groups and partners
• Create high-quality reports and maintain accurate records
• Use a mix of prevention, early intervention, education, and enforcement methods

Job description

Neighbourhood Patrol Officer

Location: Brent Council, Wembley
Pay: £16per hour
Hours: Full-time, 40hours per week

About the Role

Are you passionate about making communities safer and tackling anti-social behaviour? We’re looking for a proactive and dedicated Neighbourhood PatrolOfficer to join our team working with Brent Council.

This is a varied, hands‑on role where you’ll patrol the borough, investigate complaints, and work closely with local partners to reduce anti‑social behaviour and improve public safety.

About Us

Waste Investigations Support & Enforcement (WISE) is a leading enforcement provider working in partnership with local authorities to tackle anti-social behaviour and environmental crime. Using advanced technology and industry expertise, we’re committed to creating cleaner, safer, and more welcoming communities.

What You’ll Do

• Investigate and respond to complaints of anti-social behaviour within agreed timescales

• Gather and compile evidence to a standard suitable for legal proceedings

• Develop and lead partnership-based action plans to resolve complex ASB issues

• Patrol the streets to identify and address ASB hotspots

• Engage with individuals in the community, including vulnerable and street populations

• Attend meetings and work closely with community groups and partners

• Create high-quality reports and maintain accurate records

• Use a mix of prevention, early intervention, education, and enforcement methods

What We’re Looking For

• At least 1 year’s experience in statement taking, community engagement, or customer service

• Strong written and verbal communication skills

• Calm, professional, and resilient under pressure

• Excellent organisational and time-management abilities

• Problem-solving mindset with an investigative approach

• Ability to prioritise workload and meet deadlines

• Previous experience working in partnership settings is desirable

What We Offer

• £16per hour, full-time contract

• Wednesday to Sunday, 40hours per week, between the hours of 4pm and 12am (8 hours)

• On-site parking

• Comprehensive training and support

• Opportunities to work closely with council partners and make a real difference in your community

Please Note

All successful candidates will be required to undergo vetting as part of the recruitment process. Full cooperation with the screening process is essential.