ASB and Community Safety Officer

4Recruitment Services Ltd; London Borough of Brent; On-site; GBP 32,000 - 42,000; Full time

Job summary

4Recruitment Services are seeking an experienced Anti‑Social Behaviour (ASB) and Community Safety Officer for our client based in Brent. The role involves investigating complaints, coordinating safety projects, and enforcing action where needed.

You will work with residents, the police, housing teams, and partners to resolve complex cases, protect victims, and improve community safety. Hybrid options possible after review.

Qualifications

• Experience in multi-agency community safety environments.
• Experience investigating anti-social behaviour and presenting cases.
• Knowledge of data protection and information-sharing rules.
• Understanding of ASB enforcement powers and legislation.
• Ability to coordinate interventions and case management plans.

Responsibilities

• Investigate complaints of anti-social behaviour and take appropriate enforcement action.
• Coordinate community safety projects aligned with local priorities.
• Risk assess vulnerable victims and develop case management plans.
• Gather evidence for legal proceedings and prepare case files.
• Collaborate with police and partner agencies to resolve cases.
• Chair multi-agency meetings and coordinate interventions for hotspots.
• Support victims and witnesses through court processes and provide evidence.

Skills

ASB experience

Multi-agency work

Case management

Enforcement knowledge

Data protection

Job description

4Recruitment Services are seeking an experienced Anti‑Social Behaviour (ASB) and Community Safety Officer for our client based in Brent.

The successful candidate will investigate complaints of anti‑social behaviour, implement appropriate interventions and take enforcement action where necessary. You will work closely with residents, colleagues, the police, housing teams and other partner agencies to resolve complex cases, protect vulnerable victims and improve community safety.

The postholder will be based in the clients office in Brent. There is potential to work from home one day per week; however, this arrangement is subject to review.

Key Responsibilities

• Investigate complaints of anti‑social behaviour and implement appropriate measures to address the behaviour, including referrals to partner agencies and enforcement action.
• Coordinate community safety projects in support of local priorities.
• Risk assess vulnerable victims of anti‑social behaviour and implement appropriate case management plans.
• Investigate complex cases, gather evidence and prepare case files for legal proceedings, prosecutions, tribunals and civil penalties where appropriate.
• Work collaboratively with partner agencies to develop effective solutions to persistent anti‑social behaviour.
• Chair or co‑chair multi‑agency problem‑solving meetings and coordinate interventions for high‑profile cases and local ASB hotspots.
• Support victims and witnesses before, during and after court proceedings, providing evidence in court on behalf of the organisation where required.
• Maintain accurate case records and prepare reports, statistics and briefings for senior managers, councillors, committees and partner agencies.
• Contribute to the development and implementation of anti‑social behaviour strategies, action plans and preventative initiatives.
• Provide specialist advice, guidance and support to colleagues, including Housing Officers, on the investigation and management of ASB cases.
• Work with police, enforcement officers and other stakeholders to improve information sharing and coordinate enforcement activity.
• Support resident engagement, raise awareness of community safety issues and contribute to improving satisfaction with ASB case handling.

Essential Requirements

• Relevant ASB qualification or experience working in a community safety‑related field.
• Experience working in a multi‑agency community safety environment.
• Experience investigating anti‑social behaviour and preparing and presenting cases for enforcement action.
• Experience delivering community safety outcomes using project management methods.
• Knowledge of crime and disorder legislation and anti‑social behaviour legislation.
• Knowledge of ASB enforcement powers, including Public Spaces Protection Orders, Community Protection Notices, Closure Orders, Criminal Behaviour Orders, agreements and Dispersal Orders.
• Understanding of structured problem‑solving approaches, such as SARA and situational crime prevention.
• Knowledge of data protection, information governance and appropriate information‑sharing procedures.
• Understanding of interventions involving perpetrators of ASB, particularly young people and families.

Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.