Environmental Support & Enforcement Team Manager

Waste Investigations Support & Enforcement (WISE); Greater London; On-site; GBP 34,000 - 37,000; Full time

Benefits offered by this job

Pension

Annual leave

Uniform & training

Overtime

Career progression

Job summary

Waste Investigations Support & Enforcement (WISE) is recruiting a Team Manager within Environmental Enforcement based in London boroughs. The role leads a team of Environmental Enforcement Officers on daily patrols, ensuring performance and adherence to procedures while maintaining a visible ground presence.

The successful candidate will excel at leadership, team coaching, and stakeholder liaison, and will work outdoors in various weather conditions.

Qualifications

• Experience in a supervisory or management role, preferably in enforcement or security.
• Strong leadership and ability to motivate a team.
• Excellent communication and interpersonal skills.
• Comfortable working outdoors in all weather.
• Full driving licence preferred.

Responsibilities

• Lead and manage a team of Environmental Enforcement Officers on daily patrols.
• Monitor team performance and ensure targets are met.
• Provide on-the-ground support, guidance, and coaching to officers.
• Issuing on-the-spot Fixed Penalty Notices (FPNs).
• Handling escalated situations and supporting officers with complex interactions.
• Conducting patrols across town centres, high-footfall areas, and residential streets.
• Ensuring all enforcement activity is carried out professionally and in line with procedures.
• Reviewing reports, evidence, and documentation for accuracy and compliance.
• Liaising with senior management and council representatives.
• Delivering briefings, feedback sessions, and ongoing training to the team.

Skills

Leadership

Team supervision

Communication

Outdoor work

IT skills

Driving licence

Job description

Location: Wandsworth & Richmond Council

Pay rate: £16.00 per hour

Hours: Full-time, 40-45 hours per week (including occasional weekends)

About The Role

We’re recruiting a confident and experienced individual to join our team as a Team Manager within Environmental Enforcement. This is a hands-on leadership role where you will oversee a team of Enforcement Officers, ensuring high standards of performance, professionalism, and compliance while maintaining a visible presence on the ground.

This role is ideal for someone who enjoys leading from the front, supporting a team in a fast-paced outdoor environment, and making a direct impact on local communities.

About Us

Waste Investigations Support & Enforcement (WISE) works in partnership with Local Authorities across the UK to tackle environmental crime, including littering, fly-tipping, dog fouling and duty of care offences. Using industry expertise, trained officers and modern technology, we deliver visible, fair and effective enforcement that helps keep boroughs clean and safe.

A Day in the Life

A typical shift will involve:

• Leading and managing a team of Environmental Enforcement Officers on daily patrols
• Monitoring team performance and ensuring targets are met
• Providing on-the-ground support, guidance, and coaching to officers
• Issuing on the spot Fixed Penalty Notices (FPNs)
• Handling escalated situations and supporting officers with complex interactions
• Conducting patrols across town centres, high-footfall areas, and residential streets
• Ensuring all enforcement activity is carried out professionally and in line with procedures
• Reviewing reports, evidence, and documentation for accuracy and compliance
• Liaising with senior management and council representatives
• Delivering briefings, feedback sessions, and ongoing training to the team

What We’re Looking For

• Previous experience in a supervisory or management role (ideally in enforcement, security, or a similar field)
• Strong leadership skills with the ability to motivate and manage a team effectively
• Excellent communication and interpersonal skills
• Confident handling challenging situations and resolving conflict
• Highly organised with strong attention to detail
• Comfortable working outdoors in all weather conditions
• Competent IT skills (reporting and performance tracking)
• Proactive, reliable, and professional at all times
• A full driving licence is preferred

What We Offer

• £16.00 per hour, full-time permanent contract
• 40-45 hours per week, Monday-Sunday shifts
• 28 days annual leave (including bank holidays)
• Pension scheme
• Full uniform and training provided
• Overtime opportunities
• Career progression and development opportunities