ASB & Community Safety Patrol Officer

WISE Company; Wembley; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

On-site parking

Comprehensive training and support

Opportunities to work with council and

partners

Job summary

Waste Investigations Support & Enforcement (WISE) is hiring a Neighbourhood Patrol Officer in Wembley to patrol the borough, investigate ASB complaints, and collaborate with Brent Council partners. Join a proactive team focused on reducing anti-social behaviour and improving public safety.

You will engage with communities, gather evidence, and produce reports, with comprehensive training and on-site work. A full-time, 40-hour week, with on-site parking.

Qualifications

• At least 1 year’s experience in statement taking, community engagement, or customer service
• Strong written and verbal communication skills
• Calm, professional, and resilient under pressure
• Excellent organisational and time-management abilities
• Problem-solving mindset with an investigative approach
• Ability to prioritise workload and meet deadlines
• Previous experience working in partnership settings is desirable

Responsibilities

• Investigate and respond to complaints of anti-social behaviour within agreed timescales
• Gather and compile evidence to a standard suitable for legal proceedings
• Develop and lead partnership-based action plans to resolve complex ASB issues
• Patrol the streets to identify and address ASB hotspots
• Engage with individuals in the community, including vulnerable and street populations
• Attend meetings and work closely with community groups and partners
• Create high-quality reports and maintain accurate records
• Use a mix of prevention, early intervention, education, and enforcement methods

Job description

Waste Investigations Support & Enforcement (WISE) is hiring a Neighbourhood Patrol Officer in Wembley to patrol the borough, investigate ASB complaints, and collaborate with Brent Council partners. Join a proactive team focused on reducing anti-social behaviour and improving public safety.

You will engage with communities, gather evidence, and produce reports, with comprehensive training and on-site work. A full-time, 40-hour week, with on-site parking.