Neighbourhood Impact Lead | Flexible Hours & Growth

Peaks & Plains Housing Trust; Macclesfield; Hybrid; GBP 42,000 - 54,000; Full time

Benefits offered by this job

28 days holiday + birthday leave

Defined contribution pension up to 12%

Flexible working hours

Health and wellbeing benefits

Training and development opportunities

Modern office

Job summary

Peaks & Plains Housing Trust in Macclesfield is seeking a Lead Neighbourhood Officer to lead the neighbourhoods team and deliver high-quality tenancy and neighbourhood management services. The role combines leadership with hands-on delivery, coordinating complex case work and multi-agency responses to support vulnerable customers and sustain communities.

You will deputise for the Neighbourhood Manager and ensure decisions balance tenancy obligations, community wellbeing and regulatory

Qualifications

• Significant experience in housing management.
• Hold a recognised Level 4 qualification in housing management.
• Ability to deliver high-quality housing services in line with standards.

Responsibilities

• Lead the Neighbourhood Team to deliver neighbourhood services.
• Deputise for the Neighbourhood Manager as required.
• Coordinate multi-agency responses and support decision-making.
• Manage organisational risk and ensure vulnerable customers receive appropriate support.
• Balance tenancy obligations with community wellbeing and regulatory requirements.

Skills

Leadership

Case management

Tenancy management

Multi-agency coordination

Education

Level 4 housing management qualification

Job description

Peaks & Plains Housing Trust in Macclesfield is seeking a Lead Neighbourhood Officer to lead the neighbourhoods team and deliver high-quality tenancy and neighbourhood management services. The role combines leadership with hands-on delivery, coordinating complex case work and multi-agency responses to support vulnerable customers and sustain communities.

You will deputise for the Neighbourhood Manager and ensure decisions balance tenancy obligations, community wellbeing and regulatory