Neighbourhood Housing Officer

TN United Kingdom; Swindon; On-site; GBP 25,000 - 35,000; Full time

Job summary

Swindon Borough Council is seeking a Neighbourhood Housing Officer to manage tenancy functions and ensure maximum rental income. The role involves handling nuisance issues, providing welfare advice, and collaborating with external agencies. Join us in shaping a revitalized Swindon while enjoying a diverse and innovative work environment.

Qualifications

• Ability to travel throughout the Borough.
• Subject to a DBS disclosure.

Responsibilities

• Manage estate and tenancy functions for approximately 850 properties.
• Ensure maximum rental income through prevention and debt recovery actions.
• Handle low-level nuisance and anti-social behaviour.

Skills

Resilience

Flexibility

Ability to work under pressure

Fluency in English

Job description

Job Description: Neighbourhood Housing Officer

Swindon Borough Council is committed to making our town the best it can be. We support ambitious transformation programmes focused on our communities and businesses. Joining us means working in a friendly local authority that makes decisions with real impact, aiming for better public services, processes, and quality of life for everyone.

Role Overview

As a Neighbourhood Housing Officer in Tenancy Services, you will manage estate and tenancy functions for approximately 850 properties. Your responsibilities include ensuring maximum rental income through prevention, early intervention, and debt recovery actions. You will handle low-level nuisance and anti-social behaviour, sign up new tenancies, provide welfare advice, and collaborate with external agencies and tenants.

Key Skills and Requirements

• Resilience, flexibility, and ability to work under pressure
• Willingness to work evenings and/or Saturday mornings when required
• Ability to travel throughout the Borough
• Fluency in English (required by Part 7 of the Immigration Act)
• Subject to a DBS disclosure

What We Offer

We provide a diverse, innovative work environment that encourages creativity, personal development, and work-life balance. Join us at an exciting time of regeneration and transformation, where your contributions will help shape a prosperous, revitalised Swindon. We offer a comprehensive package; please see our website for details.

Next Steps

Visit our website to apply. Click the 'Apply' button to be redirected to the Swindon Borough Council application portal. Note: Clicking 'Apply' on this job site is not an application; you must register on our site to be considered.

We welcome applications from diverse communities, including disabled people and ethnic minorities. We value individual skills, experience, and passion over meeting every requirement exactly.