Neighbourhood Housing Officer

BDS (Northern) Limited; Oldham; In loco; GBP 29.000 - 37.000; Tempo pieno

Descrizione del lavoro

BDS Recruitment is seeking a Neighbourhood Housing Officer to cover the Oldham area. This full-time role is offered on a contract of at least 9 months (potentially 12).

Pay is £20.97 PAYE or £27.21 Umbrella per hour, with work occasionally outside standard hours. The role focuses on delivering high-quality, customer-focused housing and tenancy management services to tenants, helping residents live independently and supporting the Neighbourhood Services team with complex tenancy sustainability

Competenze

• Previous experience of housing is essential.

Mansioni

• Manages rent arrears and maximises income through case management in line with policies and procedures.
• Deals with tenancies and anti-social behaviour issues.
• Ensures information is communicated between Scheme Managers, office teams and local communities.
• Adheres to Health & Safety, Diversity & Inclusion and GDPR requirements at all times.

Conoscenze

Housing experience

Descrizione del lavoro

BDS Recruitment are looking for a Neighbourhood Housing Officer covering the Oldham area. This is a full-time role with a minimum of a 9-month contract (possibly 12 months) Pay rate from £20.97 PAYE, £27.21Umbrella.

To provide high quality, customer-focused housing and tenancy management services to tenants, supporting residents to live independently.

To support the Neighbourhood Services team in managing complex issues related to tenancy sustainability and safeguarding.

There may be instances where work outside of normal office hours may be required.

The job holder will make sure that they fully understand and fulfil their responsibilities in respect of both Health & Safety and Diversity & Inclusion and GDPR at all times.

• Ensures rent income is maximised through managing arrears in accordance with policies and procedures through effective case management, liaising with residents, solicitors and other agencies as required.
• Dealing with tenancies & anti-social behaviours.
• Ensures relevant information and knowledge is communicated between Scheme Managers, office based teams and local communities.
• Previous experience of housing is essential.