Neighbourhood Housing Assistant

Rotherham Metropolitan Borough Council; Rotherham; On-site; GBP 21,000 - 27,000; Full time

Job summary

Rotherham Metropolitan Borough Council seeks a dedicated housing/estate management support officer to help deliver tenancy and estate management services within a locality.

You will have experience in housing/public service environments and in dealing with the public, with a commitment to customer care standards. The position is temporary for about 9 months, full-time (37 hours per week) working Monday to Friday, based at Central Locality.

Qualifications

• Experience in housing/public service environments.
• Direct dealing with members of the public with customer care standards.
• Ability to work in a locality-based team.

Responsibilities

• Support delivery of tenancy and estate management related services within a locality.
• Assist in housing/public service activities and customer interactions.
• Coordinate with other teams to ensure responsive service delivery.

Skills

Customer service

Public service experience

Communication skills

Education

NQF Level 3 qualification or equivalent

Job description

Rotherham Metropolitan Borough Council seeks a dedicated housing/estate management support officer to help deliver tenancy and estate management services within a locality.

You will have experience in housing/public service environments and in dealing with the public, with a commitment to customer care standards. The position is temporary for about 9 months, full-time (37 hours per week) working Monday to Friday, based at Central Locality.