Neighbourhood & Communities Team Leader

TN United Kingdom; Liverpool; Hybrid; GBP 40,000; Full time

Job summary

A leading housing provider in Liverpool is seeking a Neighbourhood & Communities Team Leader to manage housing services and support a team. The role requires strong leadership skills and experience in social housing. Flexible working options available.

Benefits

27 days annual leave

6 additional days for volunteering

Up to 9% employer’s pension contribution

£250 annual learning allowance

Employee Assistance Programme

Qualifications

• Experience in housing management and social housing legislation required.
• Must have experience leading a team.

Responsibilities

• Lead operational delivery of housing management services.
• Ensure customer satisfaction and compliance with regulations.

Skills

Communication

Team Leadership

Planning

Education

CIH Level 4

Job description

Neighbourhood & Communities Team Leader, Liverpool

Client:

Location:

Liverpool, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

702094e3db11

Job Views:

3

Posted:

17.05.2025

Expiry Date:

01.07.2025

Job Description:

• Annual salary of £40,000 (FTE)
• Permanent role
• Full-time (35 hours) (Monday - Friday), part-time and flexible working patterns available
• Liverpool city centre office base, hybrid working
• This role will be focused on general needs tenancies

Proposed Interview Date: Wednesday 4th June 2025

The role

We are looking for a Neighbourhoods & Communities Team Leader to take an operational lead role, with a focus on general need tenancies, in ensuring the effective delivery of high quality, value for money, customer focused housing management service. This will include responsibility for effective risk, budget and performance management, and ensuring that the customer voice is heard and utilised to deliver positive outcomes.

You will be there to provide support to the Neighbourhood and Communities Manager and must be focused on meeting all relevant expectations and standards relating to the social housing regulator and tenant satisfaction measures. You’ll have the responsibility to inspire, engage and support your team and maintaining a positive culture.

The right fit

• Experience working in housing with a strong knowledge of social housing legislation relating to housing management is essential.
• Experience managing/leading a team of people is required.
• You will need a full UK driving license with access to your own vehicle.
• Extensive experience working with general needs tenancies.
• You’ll have a CIH level 4 or be willing to work towards one.
• You have the ability to plan, manage and prioritise a busy workload.
• Excellent communication skills both written and verbal.

Who we are

Regenda Homes is an award-winning Registered Social Housing provider with around 12,000 homes in Merseyside, Greater Manchester, Cheshire and Lancashire. We provide additional support to residents including finding work, money advice or dealing with anti-social behaviour. We work in partnership with residents to scrutinise services and make sure we perform to a high standard.

Regenda Homes is part of The Regenda Group; we work in places where we can make a difference and operate across the housing and construction sector, in care and support, and in education, training and careers.

Next steps

If you like what you’ve read so far and think you’ve got what it takes to join our team, then apply now with a copy of your CV and a short covering letter detailing why you think you would be a good fit the role.

Our People Services team will review your application and will be in touch shortly.

What we offer

Regenda Homes really is a great place to work – and you don’t have to just take our word for it! We’re an accredited Best Companies Top 100 employer and have achieved Investors in People Gold status.

We can offer you a working environment where you can enjoy yourself, develop yourself and be yourself and where you really can make a difference to people’s lives.

We also offer a fantastic reward and benefits package which, amongst other things, includes:

• A range of flexible working options.
• 27 days paid annual leave each year (rising one day per year up to a maximum of 32 days after five years) in addition to 8 bank holidays.
• 6 additional days for volunteering.
• Up to 9% employer’s contribution to the pension scheme (match funded).
• £250 annual ‘Live and Learn’ allowance to spend on learning any new skill.
• Enhanced maternity, paternity and adoption pay schemes.
• Employee Assistance Programme and health and wellbeing initiatives.
• A wide variety of exciting learning and development opportunities.
• Interest free loans to assist with the purchase of computer equipment and travel season tickets.
• Monthly staff lottery scheme.

Additional notes

We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from disabled and minority ethnic candidates as they are currently under-represented within our organisation.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we’d encourage you to submit your application as early as possible.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

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Created on 17/05/2025 by TN United Kingdom