NCR Quality Facilitator - Hybrid (3 onsite / 2 remote)

Rullion Limited; Bath; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

Rullion Limited is recruiting for an NCR Facilitator to provide dedicated quality support, driving timely resolution of NCRs across contracts. The role monitors progress, coordinates with internal teams, contractors and suppliers, and ensures actions are completed within agreed timescales.

It also supports NCR meetings, reporting and continuous improvement of NCR systems. The successful candidate will have experience in Quality/NCR management, strong KPI and reporting capabilities, and

Qualifications

• Experience in Quality, NCR/Non-Conformance Management, Project Support or Engineering.
• Experience liaising with project teams, contractors, suppliers and external stakeholders.
• Strong reporting, KPI analysis, action tracking and meeting/minute-taking experience.
• Good understanding of Quality Management Systems, problem-solving and continuous improvement.

Responsibilities

• Manage and monitor Non-Conformance Reports (NCRs) across allocated contracts.
• Track actions and escalate delays to ensure NCRs are completed within required timescales.
• Attend and support NCR meetings, helping to drive timely resolution.
• Produce daily, weekly, monthly and ad-hoc NCR reports and KPI updates.
• Coordinate and support Quality Exceptions Panels, including scheduling, minutes and record keeping.
• Liaise with project teams, suppliers, contractors and CCIS/SWITCH teams to resolve issues.
• Monitor and address NCR process and system issues.
• Support NCR system access, training, onboarding and user awareness.
• Ensure compliance with NCR procedures and contractual response times.
• Support the development, improvement and implementation of SWITCH, including change and training activities.

Skills

Quality Management

NCR/Conformance

Project Support

KPI Reporting

Stakeholder Liaison

MS Office

Power BI

Teamcenter

Education

Engineering or Quality-related degree

Tools

CCIS

SWITCH

Teamcenter

Excel

Power BI

Job description

Rullion Limited is recruiting for an NCR Facilitator to provide dedicated quality support, driving timely resolution of NCRs across contracts. The role monitors progress, coordinates with internal teams, contractors and suppliers, and ensures actions are completed within agreed timescales.

It also supports NCR meetings, reporting and continuous improvement of NCR systems. The successful candidate will have experience in Quality/NCR management, strong KPI and reporting capabilities, and