NCR Facilitator

Rullion Limited; Bath; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

Rullion Limited is recruiting for an NCR Facilitator to provide dedicated quality support, driving timely resolution of NCRs across contracts. The role monitors progress, coordinates with internal teams, contractors and suppliers, and ensures actions are completed within agreed timescales.

It also supports NCR meetings, reporting and continuous improvement of NCR systems. The successful candidate will have experience in Quality/NCR management, strong KPI and reporting capabilities, and

Qualifications

• Experience in Quality, NCR/Non-Conformance Management, Project Support or Engineering.
• Experience liaising with project teams, contractors, suppliers and external stakeholders.
• Strong reporting, KPI analysis, action tracking and meeting/minute-taking experience.
• Good understanding of Quality Management Systems, problem-solving and continuous improvement.

Responsibilities

• Manage and monitor Non-Conformance Reports (NCRs) across allocated contracts.
• Track actions and escalate delays to ensure NCRs are completed within required timescales.
• Attend and support NCR meetings, helping to drive timely resolution.
• Produce daily, weekly, monthly and ad-hoc NCR reports and KPI updates.
• Coordinate and support Quality Exceptions Panels, including scheduling, minutes and record keeping.
• Liaise with project teams, suppliers, contractors and CCIS/SWITCH teams to resolve issues.
• Monitor and address NCR process and system issues.
• Support NCR system access, training, onboarding and user awareness.
• Ensure compliance with NCR procedures and contractual response times.
• Support the development, improvement and implementation of SWITCH, including change and training activities.

Skills

Quality Management

NCR/Conformance

Project Support

KPI Reporting

Stakeholder Liaison

MS Office

Power BI

Teamcenter

Education

Engineering or Quality-related degree

Tools

CCIS

SWITCH

Teamcenter

Excel

Power BI

Job description

Job title: NCR Facilitator

Job Type: Contract

Start date: Immediate

Duration: Up to Dec 2026 (Extension possible beyond this)

Pay rate: Up to £138 PAYE / £187 Umbrella per day

Location: Bridgwater, Somerset

Hours of work: 3 days on site per week, 2 days remote

The NCR Facilitator will provide dedicated quality support to drive the timely and effective resolution of Non-Conformance Reports (NCRs) across assigned contracts. The role will monitor progress through the NCR management process, coordinate with internal teams, contractors and suppliers, and ensure actions are completed within agreed timescales. The position will also support NCR meetings, reporting, Quality Exceptions Panels and the ongoing improvement and implementation of NCR management systems, helping to maintain compliance, improve visibility of quality performance and ensure issues are progressed efficiently.

Applicants should be able to demonstrate of the following skills/experience:

• Experience in Quality, NCR/Non-Conformance Management, Project Support or Engineering.
• Experience liaising with project teams, contractors, suppliers and external stakeholders.
• Strong reporting, KPI analysis, action tracking and meeting/minute-taking experience.
• Good understanding of Quality Management Systems, problem-solving and continuous improvement.
• Microsoft Office - Excel, Word, PowerPoint, Outlook & Teams.
• Power BI experience desirable.
• Experience with NCR/quality management systems, CCIS, SWITCH or Teamcenter desirable.
• Engineering, Manufacturing, Construction or Nuclear background desirable.
• Relevant Quality, Engineering or Project Management qualification advantageous.

Role information:

• Manage and monitor Non-Conformance Reports (NCRs) across allocated contracts.
• Track actions and escal delays to ensure NCRs are completed within required timescales.
• Attend and support NCR meetings, helping to drive timely resolution.
• Produce daily, weekly, monthly and ad-hoc NCR reports and KPI updates.
• Coordinate and support Quality Exceptions Panels, including scheduling, minutes and record keeping.
• Liaise with project teams, suppliers, contractors and CCIS/SWITCH teams to resolve issues.
• Monitor and address NCR process and system issues.
• Support NCR system access, training, onboarding and user awareness.
• Ensure compliance with NCR procedures and contractual response times.
• Support the development, improvement and implementation of SWITCH, including change and training activities.

We try to respond to all applicants, but sometimes this is not possible due to high volumes of applications; if you have not heard from us within 14 days, regrettably it means you have been unsuccessful on this occasion.

This vacancy is being advertised by Rullion Ltd acting as an employment business

Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands, to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates.

Rullion is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base; from small start-ups to large household names.

We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants.

Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

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