NAV/Business Central Support Analyst – BAU Expert

Swi-tch; England; On-site; GBP 35,000 - 50,000; Full time

Job summary

A global organisation in the UK is seeking a Business Systems Support Analyst to provide hands-on support for Microsoft Dynamics NAV (Navision) and Business Central. This full-time position involves resolving helpdesk tickets, troubleshooting issues, and supporting finance and operational users. The ideal candidate has over 2 years of experience with NAV/Business Central, strong communication skills, and the ability to work independently. This role offers an opportunity to make a significant impact in a well-established company.

Qualifications

• 2+ years supporting Microsoft Dynamics NAV (Navision) or Business Central.
• Ability to run BAU support independently.
• Strong communication skills and accountability.

Responsibilities

• Own helpdesk tickets end‑to‑end, ensuring fast, high‑quality resolution.
• Troubleshoot and resolve 1st/2nd line issues in NAV/Business Central.
• Support users across finance and operational processes.

Skills

Troubleshooting

User support

Data analysis

Communication

Ownership

Tools

Microsoft Dynamics NAV

Business Central

SAP

Oracle

NetSuite

Job description

A global organisation in the UK is seeking a Business Systems Support Analyst to provide hands-on support for Microsoft Dynamics NAV (Navision) and Business Central. This full-time position involves resolving helpdesk tickets, troubleshooting issues, and supporting finance and operational users. The ideal candidate has over 2 years of experience with NAV/Business Central, strong communication skills, and the ability to work independently. This role offers an opportunity to make a significant impact in a well-established company.