National Accounts Leader - Growth, Strategy & Team

KONE; Woking; On-site; GBP 110,000 - 150,000; Full time

Job summary

KONE is seeking an experienced Head of Key Accounts to lead our National Accounts function across Great Britain. This senior role drives customer retention, profitable growth, and strategic development of key national account relationships while leading and developing a high-performing team.

You will build senior-level relationships with strategic customers, lead commercial negotiations, and expand the portfolio across KONE’s solutions.

Qualifications

• Proven success in senior National/Key/Strategic Accounts leadership.
• Experience leading and developing customer-facing teams.
• Strong commercial acumen with negotiation skills.
• Record of driving growth and customer retention.

Responsibilities

• Lead a team of 10 Key Account Managers and support staff.
• Develop senior-level relationships with strategic national accounts and oversee contracts.
• Drive profitable growth through retention and new business opportunities.
• Identify expansion opportunities across KONE’s portfolio.
• Travel across Great Britain averaging one day per week.

Skills

Leadership

Commercial acumen

Negotiation

Stakeholder management

Business growth

Customer retention

Team development

Job description

KONE is seeking an experienced Head of Key Accounts to lead our National Accounts function across Great Britain. This senior role drives customer retention, profitable growth, and strategic development of key national account relationships while leading and developing a high-performing team.

You will build senior-level relationships with strategic customers, lead commercial negotiations, and expand the portfolio across KONE’s solutions.