National Account Manager - OOH

itsu; Greater London; Hybrid; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Competitive bonus

Holiday entitlement

Health insurance

Pension scheme

Hybrid working

Work from abroad

Employee discount

Free lunch

Retail discounts

Training budget

Job summary

itsu is seeking an ambitious Account Manager to own a portfolio of key accounts, delivering KPI performance and driving growth across UK retailers and online channels. You will manage pricing, promotions, and relationships, collaborating with marketing and RGM to support itsu’s expansion in a fast‑moving market.

In this role you’ll work within a growing business, balancing autonomy with teamwork, and enjoy hybrid work with opportunities for international involvement through itsu’s grocery arm.

Qualifications

• Delivering the business KPIs within your accounts.
• Full Account Management responsibility for all accounts.
• Ownership of the pricing and promotional strategy alongside the RGM.
• Collaborating with the marketing team to build support plans and execute them with customers.

Responsibilities

• Deliver the business KPIs within your accounts.
• Full Account Management responsibility for all accounts.
• Delivery of the volume and value forecast and internal P&L reporting.
• Ownership of the pricing and promotional strategy alongside the RGM.
• Collaborating with the marketing team to build support plans and execute them with customers.

Skills

eye for detail

P&L management

Excellent communication

Flexible can-do attitude

Energetic in growth business

Entrepreneurial mindset

Experience with Ocado/Amazon

Job description

About Us

itsu is the healthy eating, Asian inspired quick service retail & grocery brand with over 70 stores in the UK and a leading grocery business across Europe and beyond. Renowned for its best-in-class food made fresh in every shop every day, itsu has huge global ambitions with a commitment to continue to open many more stores and intensify the growth of its already thriving grocery arm. With its best-is-class healthy food, latest technology, innovation, and talented workforce, itsu is the future of fast food.

About Us

itsu is the healthy eating, Asian inspired quick service retail & grocery brand with over 70 stores in the UK and a leading grocery business across Europe and beyond. Renowned for its best-in-class food made fresh in every shop every day, itsu has huge global ambitions with a commitment to continue to open many more stores and intensify the growth of its already thriving grocery arm. With its best-is-class healthy food, latest technology, innovation, and talented workforce, itsu is the future of fast food.

itsu [grocery], which this role falls under, takes the itsu brand into supermarkets, health food stores, online, wholesale and internationally with products such as crispy seaweed thins, frozen gyoza & bao, brilliant’broth, rice’noodles & miso’easy to name a few…

The Ideal Candidate

• An eye for detail
• P&L management experience
• Excellent communication skills to enable you to develop and manage a number of key buying relationships
• A flexible, can-do attitude with the willingness to work closely with others within a small team, a real self-starter
• The energy to work within a rapidly growing business that is constantly evolving and growing
• A true entrepreneur
• A passion for food
• Ideal but not required: experience working with online customers e.g. Ocado & Amazon

D&I Statement

itsu [grocery] is committed to building a diverse, equitable and inclusive organisation. We encourage applicants from a wide range of backgrounds to apply for all of our opportunities.

When applying for a role with us, please remove your: full name, name of University/School, address, email address and any photos of you on your CV and covering letter. non-anonymised CVs may not be reviewed.

Scope Of The Role

• Delivering the business KPIs within your accounts
• Full Account Management responsibility for all accounts
• Delivery of the volume and value forecast and internal P&L reporting
• Ownership of the pricing and promotional strategy alongside the RGM
• Collaborating with the marketing team to build support plans and execute them with customers

What We Offer

• Competitive salary
• Competitive bonus scheme
• 25 days holiday + bank holidays (two bank holidays are interchangeable for other religious holidays)
• Health insurance
• Company pension scheme
• Hybrid working (2 days WFH)
• Opportunity to work from abroad (2 weeks)
• 50% employee discount in itsu shops
• Free itsu lunch
• Discounts at major retailers
• A sizeable training budget to support your ongoing development