National Account Manager - Mat Cover

Peoplebank; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

Clermont Hotel Group is seeking a National Account Manager for a 12-month maternity cover. The role involves driving revenue through strategic account management and collaborating across departments. Candidates should have a strong background in hospitality, relationship building, and data-driven decision-making. The company emphasizes career development, well-being, and recognition, fostering an inclusive workplace for all.

Benefits

Discounts on retailers and dining

Interest-Free Loans for season tickets

Gym Discounts & Cycle to Work Scheme

Qualifications

• Proven ability to influence and engage at all levels.
• Deep understanding of key business metrics.
• Natural networker and relationship builder.

Responsibilities

• Build and grow revenue through key national and global accounts.
• Develop Account Development Plans that align with hotel goals.
• Collaborate with revenue and marketing teams on strategy.

Skills

Relationship Building

Data Analysis

Commercial Acumen

Strategic Thinking

Education

Experience in hospitality-focused national account role

Tools

Salesforce

Job description

Clermont Hotel Group offers a rich and diverse portfolio for a range of guest needs, and helps employees forge lasting and successful careers in hospitality. An experienced hospitality company, we offer a warm, guest-centred experience - but we are, at our heart, a people company and strive to connect personally with our guests, partners, investors, and colleagues to create an extraordinary experience for all.

With over 4000 rooms, 100+ event spaces, plus stylish bars and restaurants, our hotels have plenty of space for everyone to meet, sleep, and dine. All kinds of extraordinary, for all kinds of people.

We’re on the lookout for a commercially minded and relationship-driven National Account Manager to join us on a 12-month maternity cover contract. In this key role, you’ll work across our hotel portfolio, nurturing relationships with major clients and unlocking revenue opportunities through strategic account management.

This is your chance to drive real results — through data-led decision-making, bold thinking, and a collaborative approach that puts people at the centre of everything. You’ll partner closely with our hotels, revenue and marketing teams to ensure our strategy is not just aligned, but always one step ahead.

What you’ll be doing

• Build and grow revenue through key national and global accounts
• Develop strategic, intelligent Account Development Plans (ADPs) that reflect both hotel goals and client potential
• Use Salesforce to enrich client data, identify growth opportunities, and keep hotels connected to key insights
• Lead reviews with partners that challenge account performance and drive action
• Support negotiations and ensure robust, commercially-sound contracts
• Keep ahead of market trends and target new business with confidence and clarity
• Work closely with revenue and marketing teams to align strategy and drive channel shift
• Analyse booking trends, business mix, and market intelligence to inform decisions
• Collaborate across departments to deliver tailored marketing strategies and targeted hotel-level actions
• Support the delivery of Meetings & Events revenue and group business opportunities
• Represent our brand and values with energy, professionalism, and authenticity

What you’ll bring

We need someone who’s confident building meaningful, multi-level relationships, backed by strong commercial acumen and a sharp eye for data. You’ll be a proactive collaborator who thrives in a fast-moving environment and knows how to translate strategy into action.

• Proven ability to influence and engage at all levels
• Commercially savvy, with a deep understanding of key business metrics
• A natural networker and relationship builder
• Comfortable analysing data and presenting insight with clarity and purpose
• Experience in a similar hospitality-focused national account role

What you’ll get in return

As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests.

In fact, we’re so committed to this that our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us. Whether that’s your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done.

Career Development & Growth - We’re here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.

Financial Wellbeing – You work hard, so we’ll always help your money work hard for you! Some of the great things you can take advantage of include:

• Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it
• Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you
• Refer a Friend – Earn up to £1000 when friends join our team
• Interest-Free Loans – Season ticket loans to make commuting easier

Mental & Physical Well-being - We’re here to support your well-being, whenever and wherever you need it.

• On-Site Mental Health First Aiders
• 24/7 Employee Assistance Line – Free, confidential advice
• Be Well Platform – Our Online fitness and wellness resources
• Gym Discounts & Cycle to Work Scheme

Recognition & Community – We’re proud of everything we achieve, so we always celebrate our extraordinary team and culture.

• ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition
• Social & Seasonal Events – Fun, inclusive celebrations
• People Council – A platform for every voice
• Paid Volunteering Days – Give back to causes close to you

At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.