National Account Manager

Kemp Recruitment; Birmingham; Remote; GBP 54,000 - 63,000; Full time

Job summary

A leading company in the vehicle rental sector is seeking a National Account Manager. The role focuses on building relationships and driving growth in rental and sales while working with key decision-makers. Prospective candidates should have experience in the commercial vehicle industry and ability to negotiate contracts effectively.

Benefits

6% employer pension contribution

5% employee pension contribution

33 days holiday (including statutory)

3x annual salary death in service benefit

Company sick pay scheme

Company car

Qualifications

• Experience in the HGV sector preferred, LCV considered.
• Experience in dealing with customers in Logistics or Retail.
• Flexibility for occasional travel and overnight stays.

Responsibilities

• Build and maintain strong relationships with key account customers.
• Identify new business opportunities and anticipate customer needs.
• Negotiate agreements while maintaining accurate records in CRM.

Skills

Commercial vehicle industry experience

Understanding of logistics markets

Experience in national or key account management

Experience in capital equipment rental and sales

Flexibility to travel as required

Valid UK driving licence

Job description

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Position: National Account Manager
Location: Mobile (based from home) Ideally you will live in the North of the UK (Birmingham, Stoke, Manchester or Leeds)
Salary: £54,000 (poss negotiable) + Company Car
Hours: 38.75 hrs per week M-F
Benefits Package: Pension 6% employer, 5% employee, 33 days holiday (including statutory), death in service 3x annual salary, company sick pay scheme


Purpose of the National Account Manager

To build and maintain strong relationships with designated key account customers, driving growth in both rental and sales opportunities. This role focuses on fostering communication with key decision-makers, establishing long-term partnerships to achieve business objectives, and implementing strategies to replace competitor vehicles with the goal of achieving 100% supply. Additionally, the promotion of aftersales services, including parts and service offerings, is key to enhancing customer relationships. Collaboration with other national account managers is essential to ensure business continuity, share key customer insights, and support resilience within the team.

Key Responsibilities of the National Account Manager
Develop and maintain long-term customer relationships to support continued business success.
Network with key customer contacts to identify new business opportunities and anticipate customer needs predominantly with long- and short-term rental of vehicles
Keep customers informed about the latest technologies and innovations to help them transition to electric and/or autonomous vehicles
Negotiate agreements and contracts to secure favourable outcomes with fleet engineers, procurement and legal teams
Prepare customer quotations, hire requests, order confirmations, and related documentation.
Maintain accurate records of quotes and activities in the company’s CRM system.
Support parts and service teams in identifying new business opportunities.
Develop strategies to achieve full supply coverage where competitors are present.
Collaborate closely with regional service engineers to enhance customer support.

Critical Skills / Knowledge Required for the National Account Manager


Commercial vehicle industry experience is essential ideally within the HGV sector but LCV will be considered
Understanding of logistics markets and capital equipment.
Experience in national or key account management, preferably in a similar role dealing with customers within Logistics or Retail (supermarkets)
Experience in capital equipment rental and sales.
Flexibility to travel as required, with occasional overnight stays.
Valid UK driving licence.
If this National Account Manager role is of interest please send your CV to[emailprotected] or call me on 07889 424651

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