NATIONAL ACCOUNT ADMINISTRATION MANAGER FOODSERVICE

Dole UK Ltd; Hereford; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading company in the FMCG sector is seeking a National Account Administration Manager for their Foodservice Division in Hereford. This role includes credit control, team management, and meticulous account reconciliation. The ideal candidate will possess strong analytical skills, attention to detail, and excellent Excel proficiency, driving efficiency within a dynamic team.

Qualifications

• Minimum 3 years experience in a senior administration role.
• Excellent communication and team management skills required.
• Strong problem solving, analytical, and Excel skills.

Responsibilities

• Oversee credit control and reconciliation of national accounts.
• Manage a team of 2, ensuring efficiency and accuracy.
• Produce reports and statements for national account customers.

Skills

Communication

Problem Solving

Analytical Skills

Negotiation

Attention to Detail

Organisational Skills

Team Work

Independence

Tools

Microsoft Excel

Microsoft Word

Job description

POSITION TITLE:

LOCATION: HEREFORD

REPORTS TO: HEAD OF FINANCE

ABOUT THE ROLE

The National Account Administration Manager for Foodservice Division will be responsible for all National Account transactions. The day-to-day duties of this role are extremely varied and include credit control, allocation of payments, splits of incoming funds to depots, reconciliation of customer accounts and invoices, investigation, and resolution of queries to successful conclusion. We are looking for someone who has an eye for detail with excellent analytical and problem-solving abilities and first-class Microsoft excel skills. This is a very exciting opportunity to work in an FMCG environment with a company that harnesses talented individuals and develops them. You will manage a team of 2 staff, delegating responsibilities and ensuring maximum accuracy and efficiency.

KEY RESPONSIBILITIES

• Credit control of national accounts
• Use of portals to reconcile accounts such as Procure Wizard, Caterpoint, Freshmarkets, WSH
• Production of weekly aged debt report for National Accounts, via excel for Senior Management
• Production and distribution of monthly statements for national account customers
• Chasing/resolving any Unallocated Cash on national accounts both with customer and depots
• Reconciliation of all national accounts to agree to customer sales ledgers
• Reconciliation and payment of national account rebates
• Calculating, raising, and posting of highly accurate rebates against applicable sales invoices
• Working out the recharge split of the national rebates to the depots
• Allocation of weekly national transfers and calculation of payment splits to the depots
• Production of National Account remittances
  

EXPERIENCE

• Minimum requirement, 3 years, experience at a senior administration level or similar role to this

• Excellent communication skills at all levels

• Experience of managing and motivating a team of staff

• Able to work well in a team environment as well as on their own

• Excellent organisational skills and able to multi-task. Attention to detail is paramount & critical with a keen eye for detail

• Logical thinker with excellent problem solving and analytical skills

• Good negotiation and influencing skills

• An excellent working knowledge of all functional aspects of sales ledger and credit control

• Ability to work with minimal supervision

• Excellent time keeping and attendance record

• Able to work to set targets and deadlines

• Able to stay calm under pressure

OFFICE SKILLS

• Excellent excel skills
• Microsoft Word
• General Office duties