Museum Members' Restaurant Host – Premium Hospitality

WSH Group; Greater London; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Free lunch on shift

Endless tea and coffee on shift

50% discount on food and soft drinks

Free tea & coffee on days off

Competitive rate

Life Assurance

Career development opportunities

Employee discounts via Perk Box app

Access to Employee Assistance Program

Mental Health First Aiders

Job summary

Benugo is looking for a welcoming and professional host for the Victoria & Albert Museum Members' Restaurant in London. You will greet guests, manage guest flow, and help ensure a memorable dining experience in a premium environment.

Ideal candidates have prior host/receptionist experience in hospitality, a passion for outstanding service, and strong communication skills. The role requires a warm, engaging personality and excellent attention to detail.

Qualifications

• Previous experience in a host, receptionist, guest relations, or customer-facing hospitality role.
• Passionate about delivering outstanding customer service.
• Confident communicator with a warm and engaging personality.

Responsibilities

• Welcome members and guests with a friendly and professional approach.
• Oversee guest flow throughout service.
• Provide excellent customer service and assist guests with any queries.
• Coordinate closely with the restaurant team to ensure a seamless dining experience.
• Maintain high standards of presentation and hospitality at all times.
• Handle guest feedback and concerns with care and professionalism.
• Support the team during busy periods as required.

Skills

Host / Receptionist / Guest relations

Customer-facing hospitality

Communication

Organization

Job description

Benugo is looking for a welcoming and professional host for the Victoria & Albert Museum Members' Restaurant in London. You will greet guests, manage guest flow, and help ensure a memorable dining experience in a premium environment.

Ideal candidates have prior host/receptionist experience in hospitality, a passion for outstanding service, and strong communication skills. The role requires a warm, engaging personality and excellent attention to detail.