Library Assistant

OnFife; Glenrothes; Hybrid; GBP 9,000 - 13,000; Part time

Benefits offered by this job

Real Living Wage employer

Local government pension scheme

Flexible working opportunities

Employee discount scheme

Job summary

OnFife is seeking a part-time Library Assistant for Rothes Halls on a fixed-term contract. The role is 14.5 hours per week, scheduled for Tuesday and Thursday, with potential weekend hours paid as unsocial hours when required.

You will act as the friendly first point of contact for customers, provide information, log requests for services and take payments. You will help deliver OnFife services and contribute to ongoing organisational development.

Qualifications

• Frontline customer service experience preferred.
• Ability to log service requests and take payments.
• Friendly, proactive and customer-focused approach.

Responsibilities

• Be the first point of contact for library users within Rothes Halls.
• Provide information, log requests for services and process payments.
• Assist in delivering OnFife services and contribute to service development.

Skills

Customer service

Cash handling

Communication

Teamwork

Flexibility

Tools

POS system

Cash register

Job description

Hours: 14.5 per week Tuesday and Thursday

Location: Rothes Halls

Job Reference: ON000627

We are OnFife and we know how valuable creativity is to our communities. Whether we’re helping people learn or making them laugh – we’re here to bring people together and make them feel good. Our spaces are some of Fife’s favourite places – from historic buildings to mobile libraries, award-winning new destinations to much-loved community hubs. Museums, theatres, galleries, libraries, and archives – we offer them all. We’re built on strong values, and those values make us who we are –Fearless,Inviting,Fair andExciting.

We’rea Real Living Wageemployer,and weoffer a local government pension scheme, generous holidayallowanceand flexible working opportunities. We have a dedicated training scheme offering professional development opportunities and you can also access our employee discount scheme which offers local and national savings and a range of employee benefits.

The Role

We have a great opportunity for a part-time Library Assistant to join the team within the Rothes Halls Library on a fixed term contract. The post is for 14.5 hours per week working a Tuesday and Thursday. Should a shift be required on a weekend, the weekend working hours are paid an unsocial hours’ enhancement. You will be based at Rothes Halls but may be required to cover elsewhere on occasion.

You’ll provide a friendly, efficient, and effective first point of contact for OnFife customers and visitors within a library environment. This includes providing advice, information, logging requests for services and taking payments. You will help with the delivery of OnFife services and contribute to the ongoing development of the organisation.

We are looking for someone who puts the customer first, strives to provide an excellent experience to customers and visitors and who has a can-do attitude. You should demonstrate a positive attitude to work, change and be able to work independently, as well as part of a team.

Flexibility may be required on occasion to ensure we continue to meet the needs of our community

OnFife is an equal opportunities employer.

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.