Museum Assistant

OnFife; St Andrews; Remote; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Real Living Wage employer

Local government pension scheme

Flexible working opportunities

Employee discount scheme

Job summary

OnFife invites applications for a Museum Assistant at St Andrews Museum. This permanent role is 14 hours per week in summer and 10 hours per week in winter, with a pro rata salary of £25,604.23–£26,786.83.

The post supports visitors, promotes the venue and its events, and requires strong customer service skills. You will be organised, numerate and friendly, able to engage people of all ages and backgrounds.

Qualifications

• Experience in visitor or customer service is ideal.
• Enthusiasm for helping others and strong customer care.
• Good numeracy, literacy and communication skills; strong administrative abilities

Responsibilities

• Ensure every visitor to St Andrews Museum has a memorable visit.
• Promote the venue, its activities and events to diverse audiences.
• Assist with security and smooth operation of the venue.

Skills

Customer service

Numeracy

Communication

Job description

Contract Type: Permanent
Grade: FC03
Hours: 14 hours summer (Apr – Sep), 10 hours winter (Oct – Mar)
Salary: £25,604.23 – £26,786.83 pro rata
Location: St Andrews Museum
Job Reference: ON000639

We are OnFife and we know how valuable creativity is to our communities. Whether we’re helping people learn or making them laugh – we’re here to bring people together and make them feel good. Our spaces are some of Fife’s favourite places – from historic buildings to mobile libraries, award-winning new destinations to much-loved community hubs. Museums, theatres, galleries, libraries, and archives – we offer them all. We’re built on strong values, and those values make us who we are –Fearless,Inviting,Fair andExciting.

We’rea Real Living Wageemployer,and weoffer a local government pension scheme, generous holidayallowanceand flexible working opportunities. We have a dedicated training scheme offering professional development opportunities and you can also access our employee discount scheme which offers local and national savings and a range of employee benefits.

The Role

We have an exciting opportunity for a Museum Assistant to join our team at St Andrews Museum. This is a permanent post, working 14 hours per week in summer season, and 10 hours in the winter. The working pattern noted below is an indication of typical requirements however flexibility will be required to meet business needs.

Summer Season

Winter Season

Thursday 10:00 – 14:00
Friday 10:00 – 16:30

You’ll ensure that every visitor to St Andrews Museum has a memorable visit. You will adapt to and acknowledge the diversity of our visitors and what they aim to get out of their visit to the venue.

You can view the full Job Description here .

About You

You’ll ideally come from a visitor or customer service background, but it’ll be your enthusiasm for helping others and devotion to customer care that makes you really stand out.

Naturally good with people, you’ll be able to put customers of all ages and backgrounds at ease, whilst helping to promote the venue, its activities and events. Your passion for history, culture and community engagement will be apparent.

You will be organised, efficient and thrive on variety. It goes without saying you’ll need excellent numeracy, literacy and communication skills, but you’ll also need excellent administration skills, and knowledge of the processes involved with ensuring the security and operation of the venue.

How to Apply

If you would like to find out more information about this role before applying, please contact Fiona Austin, Assistant Area Manager for an informal chat. Please email Fiona at [e-mail] to arrange this.

The closing date for applications is 17:00 on Thursday 22 October.

OnFife is an equal opportunities employer.

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.