Murex_Production Support - Environment

Luxoft; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

Luxoft is seeking a Production Support Specialist to manage production support activities for financial institutions. This mid-senior level role involves technical troubleshooting and development in a Murex environment, with responsibilities across AWS and CI/CD processes. Ideal candidates will have substantial experience in production support, strong communication skills, and a passion for continuous improvement within a DevOps team.

Qualifications

• 4-8 years experience in Murex Production Support required.
• Experience in AWS and CI/CD processes is beneficial.
• Good communication and teamwork skills needed.

Responsibilities

• Enhance and maintain production support scripts and manage DB growth.
• Troubleshoot Murex-specific infrastructure issues.
• Participate in EoD activities and AWS stack deployments.

Skills

Murex Production Support

Troubleshooting

SQL

Unix Shell Scripting

Monitoring Tools

DevOps

Tools

GitHub Actions

Autosys

Grafana

Splunk

Job description

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Project Description:

We've been engaged by a large Australian financial institution to provide resources to manage the production support activities along with their existing team in Sydney & India.

Responsibilities:

• Carry out enhancements to maintenance/housekeeping scripts as required and monitor the DB growth periodically.
• Handles cloud Environment preparation, refresh, rebuild, upkeep, maintenance, and upgrade activities.
• Troubleshooting of Murex environment-specific issues including Infrastructure related issues and update pipelines for a permanent fix.
• Handling EOD execution and troubleshooting of issues related to it.
• Participate in analysis, solutioning, and deployment of solution for production issues during EoD.
• Participate in the release activity and coordinate with QA/Release teams.
• Participate in AWS stack deployment, AWS AMI patching, and stack configuration to ensure optimal performance and cost-efficiency.
• Address requests like warehouse rebuild, maintenance, Perform Health/sanity checks, create XVA engine, environment restores & backup in AWS as per project need.
• Perform Weekend maintenance and perform health checks in the production environment during the weekend.
• Work From Office: 5 days a week; the support engineer will be working at the Desk

Mandatory Skills Description:

• 4 to 8 Years of experience in Murex Production Support
• Murex End of Day support
• Troubleshooting batch-related issues, including date moves and processing adjustments
• Murex Env Management & Troubleshooting
• Experienced in SQL
• Unix shell scripting, Monitoring tools, Web development
• Experienced in the Release and CI/CD process
• Linux/Unix server and Oracle RDS knowledge
• Working experience with automation/job scheduling tools such as Autosys, GitHub Actions
• Working experience with monitoring tools like Grafana, Splunk, Obstack, PagerDuty
• Good communication and organization skills working within a DevOps team supporting a wider IT delivery team

Nice-to-Have Skills Description:

• PL/SQL, Scripting languages (Python)
• Advanced troubleshooting experience with Shell scripting and Python
• Experience with CICD tools like Git, flows, Ansible, and AWS including CDK
• Exposure to AWS Cloud environment
• Willing to learn and obtain AWS certification

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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