Multiskilled Security Operative

Sodexo; Holyhead; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Reward hub & discounts

Mental health & wellbeing support

Employee Assistance Programme

24/7 virtual GP & lifestyle rewards

Discounts for you & family

Cycle to Work & volunteering day

Job summary

Sodexo is hiring a MSO Security Officer for the Holyhead site. You will maintain a secure and positive environment for employees, visitors and clients, combining vigilance with customer service.

The role requires reliability, ability to stay alert, and adherence to site protocols, with on-site presence and proactive incident response. Candidates should hold, or be eligible for, an SIA license; strong communication, observation and problem-solving skills are essential.

Qualifications

• Calm under pressure with the ability to think clearly in emergencies.
• Excellent communication and interpersonal skills.
• Strong attention to detail and situational awareness.
• Ability to work independently and as part of a team.
• Proactive approach to security duties and incident reporting.
• Basic IT skills and confidence using security systems and radios.

Responsibilities

• Be professional, friendly, courteous and helpful at all times while carrying out duties to the highest level.
• Respond promptly and effectively to emergencies, keeping customers informed.
• Assist clients, contractors and visitors while ensuring site procedures are followed.
• Liaise with statutory authorities and provide information to support incidents.
• Monitor site radio systems and adhere to procedures.
• Maintain site records and incident forms.

Skills

Calm under pressure

Excellent communication

Attention to detail

Team player

Proactive mindset

IT literacy

Tools

Security systems

Radios

Reporting tools

Job description

• 42 Hours per week
• Shift pattern - 4 on/4 off (12 hour shifts)
• £13.25 hourly rate
• Access to Sodexo reward hub and discounts
• SIA Essential

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input Holyhead

Job Introduction

As a MSO Security Officer at IBF WELSH BCP, Holyhead

You will play a critical role in maintaining a secure, safe, and positive environment for all employees, visitors, and clients. This position requires a dependable individual who can remain alert, enforce site protocols, and respond effectively to various situations. You'll be a visible presence on site, combining vigilance with excellent customer service to support Sodexo's commitment to operational excellence and safety.

• Be professional, pleasant, friendly, courteous and helpful at all times whilst carrying out duties of he highest level.
• Respond promptly and effectively to emergencies, ensuring customers are consistently informed throughout the process.
• Provide assistant to clients, contractors and visitors ensuring all site procedures and polices are adhered too.
• To liaise closely with statutory authorities, dealing with incidents and providing information to support.
• Continuous monitoring of site radio systems adhering to the correct procedures.
• Maintaining site records such as reference materials, incident forms and site occurrence book.
• To develop excellent working relationships with our on site client.

What You Will Bring:

• A valid SIA (Security Industry Authority) Licence -is desirable for this role.
• A strong sense of responsibility and integrity, with the ability to remain calm under pressure.
• Excellent communication and interpersonal skills, with a professional and approachable manner.
• Good observational awareness and attention to detail.
• The ability to work independently and as part of a team.
• A proactive attitude and willingness to take initiative when needed.
• Basic IT skills and confidence using security systems, radios, or reporting tools.

What we offer:

Working with Sodexo is more than a job; it's a chance to be part of something greater.You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer:

• Mental health & wellbeing support
• Employee Assistance Programme for personal, legal, and financial advice
• 24/7 virtual GP & lifestyle rewards
• Discounts for you & family
• Financial tools & retirement plan
• Cycle to Work & Paid volunteering day

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications