Multimodal Export Specialist

Tall Grass Recruitment; Romford; On-site; GBP 36,000 - 44,000; Full time

Job summary

Tall Grass Recruitment in Romford is seeking an experienced Export Freight Operator to join a busy freight-forwarding operation. You will manage import or export shipments, coordinating Ocean, Air or European Road movements and handling documentation.

The role requires practical CDS familiarity, strong customer service, and the ability to manage multiple shipments with accuracy and proactive problem solving. Office-based, Monday–Friday, with a focus on reliable delivery performance.

Qualifications

• Experience within freight forwarding importing or exporting.
• Experience in Ocean, Air or Road Freight operations.
• Knowledge of CDS and customs-clearance procedures.
• Groupage experience desirable.
• Strong customer service and communication skills.
• Excellent organisation and attention to detail.
• Ability to manage multiple shipments and deadlines.
• Proactive and solutions-focused.

Responsibilities

• Manage import or export shipments from booking through to final delivery.
• Coordinate Ocean, Air or European Road Freight movements.
• Prepare and check shipping and customs documentation.
• Complete or support customs declarations through CDS.
• Manage FCL, LCL or groupage shipments.
• Liaise with customers, overseas agents, shipping lines, airlines, hauliers and suppliers.
• Monitor shipments and provide customers with updates.
• Arrange collections and deliveries.
• Resolve delays, customs queries and operational issues.
• Maintain shipment records and processing invoices.
• Deliver excellent customer service throughout the shipment process.

Skills

Import/Export knowledge

Customer service

Communication

Organisation

Problem solving

Tools

CDS

Job description

Tall Grass Recruitment in Romford is seeking an experienced Export Freight Operator to join a busy freight-forwarding operation. You will manage import or export shipments, coordinating Ocean, Air or European Road movements and handling documentation.

The role requires practical CDS familiarity, strong customer service, and the ability to manage multiple shipments with accuracy and proactive problem solving. Office-based, Monday–Friday, with a focus on reliable delivery performance.