Multi Trade Operative - Responsive Maintenance

Livevacancies; Liverpool; Hybrid; GBP 32,000 - 35,000; Full time

Benefits offered by this job

Annual leave 24 days + bank holidays

Health & Wellness benefits (BUPA)

Family support – enhanced maternity/p​

Aviva pension & Wagestream

Lease car scheme & bike discounts

Continuous learning & qualifications

Reward schemes & wellbeing

Flexible working

Comfortable workspaces

Job summary

HMS is looking for a Multi Trade Operative to join our responsive maintenance team in the Liverpool area, with occasional travel to St Helens and Warrington. You will perform a range of trades, applying high standards of workmanship and customer service on every job.

You will hold a Craft City & Guilds or NVQ Level 2, CSCS and a full UK/EU driving licence, with time‑served experience in joinery, building maintenance and construction.

Qualifications

• Strong customer care skills and the ability to communicate clearly and professionally with customers and colleagues.
• Time‑served apprenticeship with experience in joinery, building maintenance and construction activities.
• CSCS card at the appropriate level and a valid driving licence are required.

Responsibilities

• Carry out complex maintenance and construction activities in your core trade, ensuring all work is completed to a high standard.
• Deliver high‑quality kitchen fitting, bathroom installations, tiling, shower tray installation and disrepair works as part of day‑to‑day repairs and planned maintenance.
• Undertake associated multi‑trade tasks such as plastering, painting, joinery or plumbing to support our ‘one job, one visit’ approach.
• Plan and organise your workload effectively, making best use of time, materials, transport and equipment.
• Work within a scheduled appointment system, liaising with customers and colleagues to ensure smooth delivery of works.
• Diagnose issues, complete pre‑measuring, and make informed decisions about repair requirements in line with contractual guidelines.
• Supervise and support apprentices or trainees when required.
• Use IT systems to receive instructions, update work orders, order materials and complete documentation accurately.
• Maintain stock and equipment within your company vehicle and ensure all tools and materials are used safely and efficiently.
• Work collaboratively with Schedulers, Planners, CLOs and other teams to ensure work is coordinated and completed effectively.
• Participate in an out‑of‑hours rota when required (additional payment applies).

Skills

Customer care

Communication

Independent work

Time management

Education

Craft City & Guilds or NVQ Level 2 in core discipline

CSCS card

Full UK or EU driving licence

Job description

Multi Trade Operative - Responsive Maintenance

HMS

Full time

Permanent

Do you take pride in delivering high‑quality workmanship, excellent customer service, and a professional approach to repairs and maintenance? We’re looking for a Multi Trade Operative to join our team and help us provide a first‑class service to our customers across the North West - work will take place predominatley in Liverpool but will require travel to St Helens and Warrington in line with business needs. This is a great opportunity for someone who enjoys a varied role, can work independently, and is committed to doing the job right first time.

What you’ll be doing:

• Carry out complex maintenance and construction activities in your core trade, ensuring all work is completed to a high standard.
• Deliver high‑quality kitchen fitting, bathroom installations, tiling, shower tray installation and disrepair works as part of day‑to‑day repairs and planned maintenance.
• Undertake associated multi‑trade tasks such as plastering, painting, joinery or plumbing to support our ‘one job, one visit’ approach.
• Plan and organise your workload effectively, making best use of time, materials, transport and equipment.
• Work within a scheduled appointment system, liaising with customers and colleagues to ensure smooth delivery of works.
• Diagnose issues, complete pre‑measuring, and make informed decisions about repair requirements in line with contractual guidelines.
• Supervise and support apprentices or trainees when required.
• Use IT systems to receive instructions, update work orders, order materials and complete documentation accurately.
• Maintain stock and equipment within your company vehicle and ensure all tools and materials are used safely and efficiently.
• Work collaboratively with Schedulers, Planners, CLOs and other teams to ensure work is coordinated and completed effectively.
• Participate in an out‑of‑hours rota when required (additional payment applies).

What we’re looking for:

• Craft City & Guilds or NVQ Level 2 in your core discipline - you will be required to provide proof of qualifications if you are invited to attend an interview.
• CSCS card at the appropriate level.
• Full UK or EU driving licence.
• Time‑served apprenticeship with experience in joinery, building maintenance and construction activities.
• Strong customer care skills and the ability to communicate clearly and professionally with customers and colleagues.
• Experience of multi‑skilled trade activity related to your core discipline.
• Ability to work independently, use initiative and manage a varied workload.
• Flexible approach to work, with the ability to adapt to different tasks and priorities.
• Commitment to delivering high‑quality work, continuous improvement and excellent service.

What we offer:

HMS offers a great benefits package designed to support you on and off the job. You can view our full employee benefits pack on our website to see everything available across the Torus Group. Please see below an overview of our key employee benefits:

• Generous annual leave – 24 days plus bank holidays, rising each year up to 28.
• Health and Wellness - For eligible roles, we offer additional health support such as BUPA health expenses coverage, helping you manage everyday healthcare costs.
• Family support – enhanced maternity, paternity and adoption pay.
• Financial flexibility – Aviva pension and Wagestream for instant access to part of your pay.
• Travel & transport perks – lease car scheme and discounts on bikes, holidays and more.
• Continuous learning – e‑learning, workshops and support for professional qualifications.
• Recognition & wellbeing – reward schemes, volunteering, enhanced sick pay and discounted gym memberships.
• Flexible working – agile working that supports your needs on and off the job.
• Comfortable workspaces – good offices, strong transport links, employee assistance and occupational health support.

Interview Process:

• Candidates will be invited to attend an interview, which will include a competency‑based discussion exploring relevant experience, technical knowledge and customer‑focused behaviours. Interviews will take place at our Stonebridge Office.

Additional Information:

Each successful applicant will be required to complete the following pre‑employment checks prior to a start date being agreed:

• Right to work verification
• Two references
• DBS check (if required)
• Completion of new starter documentation including signed terms and conditions

Please note, we reserve the right to close this advert early if we receive a sufficient number of applications.

£33,296 (pending pay award)

Hours

39

• Generous Annual Leave: 24 days holiday increasing to 28
• Family Support: Enjoy enhanced maternity, paternity, and adoption pay, ensuring you can focus on what matters most during significant life events.
• Financial Flexibility: Aviva pension plan. With Wagestream, access affordable loans (including season loans) and a portion of your pay instantly.
• Travel and Transport: Explore our lease car scheme and employee discounts on various products, including bikes and holidays.
• Continuous Learning: Access a range of learning opportunities, including e-learning workshops and support for professional qualifications.
• Recognition and Well‑being: Participate in our reward and recognition schemes, volunteer in your community, and benefit from enhanced sick pay and discounted gym memberships.
• Flexible Working: We champion flexible and agile working, supporting your individual needs and preferences.Comfortable Workspaces: Enjoy well-designed offices with excellent public transport links, alongside access to employee assistance programs and occupational health support.

• Generous Annual Leave: 24 days holiday increasing to 28
• Family Support: Enjoy enhanced maternity, paternity, and adoption pay, ensuring you can focus on what matters most during significant life events.
• Financial Flexibility: Aviva pension plan. With Wagestream, access affordable loans (including season loans) and a portion of your pay instantly.
• Travel and Transport: Explore our lease car scheme and employee discounts on various products, including bikes and holidays.
• Continuous Learning: Access a range of learning opportunities, including e-learning workshops and support for professional qualifications.
• Recognition and Well‑being: Participate in our reward and recognition schemes, volunteer in your community, and benefit from enhanced sick pay and discounted gym memberships.
• Flexible Working: We champion flexible and agile working, supporting your individual needs and preferences.Comfortable Workspaces: Enjoy well-designed offices with excellent public transport links, alongside access to employee assistance programs and occupational health support.

Health and Wellness: For eligible employees, we offer BUPA health expenses coverage, ensuring your health needs are taken care of.