Multi Trade Operative - Planned Projects

Torus Group; Liverpool; On-site; GBP 30,000 - 37,000; Full time

Benefits offered by this job

Generous annual leave

Health and Wellness

Family support

Financial flexibility

Travel & transport perks

Continuous learning

Recognition & wellbeing

Flexible working

comfortable workspaces

Job summary

HMS, part of the Torus Group, seeks a Multi Trade Operative for planned projects in Liverpool, St Helens and Warrington. The role focuses on kitchen fitting while supporting other trades to ensure high-quality repairs and customer service.

It is a mobile role across multiple locations with flexible duties and potential out-of-hours work. You will need joinery qualifications, CSCS, a full UK driving licence and a time-served apprenticeship, with strong experience in joinery and building

Qualifications

• NVQ Level 3 / City & Guilds in Joinery (essential).
• NVQ Level 2 in a secondary discipline (desirable).
• CSCS card at the appropriate level.
• Full UK driving licence.
• Time served apprenticeship.
• Strong experience in joinery, building maintenance and construction.
• Good customer care skills and proactive improvement.
• Ability to work independently with minimal supervision.
• Flexible approach to varied duties and priorities.
• Strong communication skills with customers and colleagues.

Responsibilities

• Carry out complex maintenance and construction in core trade and other disciplines.
• Install full/partial kitchens, removal and fitting to spec.
• Collaborate with other trades for coordinated projects.
• Install units, worktops and joinery components to high finish.
• Support plastering and painting for one job one visit approach.
• Plan, organise and use materials and transport efficiently.
• Ensure installations meet quality, safety and customer standards.
• Use IT to receive instructions, update jobs and order materials.
• Supervise apprentices/trainees as required.
• Drive vehicles safely and maintain stock and equipment.

Skills

NVQ3 Joinery

NVQ2 secondary

CSCS card

UK driving licence

Time served

Joinery experience

Customer care

Initiative

Flexible duties

Communication skills

Education

NVQ3 Joinery

NVQ2 secondary discipline

Job description

Multi Trade Operative - Planned Projects

HMS

Full time

Permanent

Do you have a wide range of trade skills, a commitment to delivering high quality repairs, and the ability to provide excellent customer service? We’re looking for a Multi Trade Operative to carry out Kitchen Fitting in our planned projects team and support the delivery of first class construction and maintenance services across Liverpool, St Helens and Warrington. This is a mobile role, requiring flexibility to work across multiple locations in line with business needs.

What you’ll be doing:

• Carry out complex maintenance and construction activities in your core trade, while delivering additional tasks in at least one other discipline such as Joinery, Plumbing, Plastering or Tiling.
• Carry out full and partial kitchen installations, including removal of existing units, preparation works, and fitting of new kitchens to specification.
• Work collaboratively with other trades and teams to ensure timely and coordinated kitchen replacement programmes.
• Install kitchen units, worktops, and associated joinery components to a high standard, ensuring accurate measurements and finishes.
• Support associated duties including plastering and painting to contribute to our ‘one job one visit’ approach.
• Plan and organise work effectively, ensuring efficient use of time, materials, transport and equipment.
• Ensure all installations meet quality standards, health and safety requirements, and customer expectations.
• Operate within scheduled appointment systems, liaising with customers and colleagues to ensure smooth delivery.
• Supervise and support apprentices, trainees and other employees as required.
• Undertake diagnostic and pre measuring work to scope and complete repairs accurately.
• Use IT systems to receive instructions, update job information and order materials.
• Make informed decisions regarding repair requirements, communicating clearly with customers when follow up work is needed.
• Complete all documentation accurately and contribute to ongoing competency and development programmes.
• Drive company vehicles safely and maintain stock, tools and equipment to required standards.
• Manage materials effectively, minimising waste and ensuring appropriate specifications are used.
• Work collaboratively with Schedulers, Planners, CLOs and other teams to ensure coordinated service delivery.
• Uphold high standards of customer care, safety, quality and performance.
• Maintain a clean, safe, and organised working environment within customers’ homes throughout the installation process.
• Provide excellent customer service, keeping customers informed and ensuring minimal disruption during works.
• Participate in out of hours rotas where required (additional payment applies).

What we’re looking for:

• NVQ Level 3 / City & Guilds in Joinery (essential).
• NVQ Level 2 in a secondary discipline (desirable).
• CSCS card at the appropriate level.
• Full UK driving licence.
• Time served apprenticeship.
• Strong experience in joinery, building maintenance and construction.
• Good customer care skills and a proactive approach to continuous improvement.
• Ability to demonstrate initiative and work independently with minimal supervision.
• Flexible approach to varied duties and changing priorities.
• Strong communication skills with the ability to engage effectively with customers and colleagues.

You will be required to provide proof of essential qualifications if you are invited to attend an interview.

What We Offer:

HMS offers a great benefits package designed to support you on and off the job. You can view our full employee benefits pack on our website to see everything available across the Torus Group. Please see below an overview of our key employee benefits:

• Generous annual leave – 24 days plus bank holidays, rising each year up to 28.
• Health and Wellness - For eligible roles, we offer additional health support such as BUPA health expenses coverage, helping you manage everyday healthcare costs.
• Family support – enhanced maternity, paternity and adoption pay.
• Financial flexibility – Aviva pension and Wagestream for instant access to part of your pay.
• Travel & transport perks – lease car scheme and discounts on bikes, holidays and more.
• Continuous learning – e‑learning, workshops and support for professional qualifications.
• Recognition & wellbeing – reward schemes, volunteering, enhanced sick pay and discounted gym memberships.
• Flexible working – agile working that supports your needs on and off the job.
• Comfortable workspaces – good offices, strong transport links, employee assistance and occupational health support.

Interview Process:

• Candidates will be invited to attend an interview, which will include a competency based discussion exploring relevant experience, technical knowledge and customer focused behaviours. Interviews will take place at our Sutton Fold office.

Additional Information:

Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed:

• Right to work verification
• 2x Completed references
• DBS check (if required for role)
• Completion of all new starter documentation including signed T&C’s

Please note, we reserve the right to close this vacancy early if we receive a high volume of applications.

£33,296 (pending pay award)

Hours

39

• Generous Annual Leave: 24 days holiday increasing to 28
• Family Support: Enjoy enhanced maternity, paternity, and adoption pay, ensuring you can focus on what matters most during significant life events.
• Financial Flexibility: Aviva pension plan. With Wagestream, access affordable loans (including season loans) and a portion of your pay instantly.
• Travel and Transport: Explore our lease car scheme and employee discounts on various products, including bikes and holidays.
• Continuous Learning: Access a range of learning opportunities, including e-learning workshops and support for professional qualifications.
• Recognition and Well-being: Participate in our reward and recognition schemes, volunteer in your community, and benefit from enhanced sick pay and discounted gym memberships.
• Flexible Working: We champion flexible and agile working, supporting your individual needs and preferences.Comfortable Workspaces: Enjoy well-designed offices with excellent public transport links, alongside access to employee assistance programs and occupational health support.

• Generous Annual Leave: 24 days holiday increasing to 28
• Family Support: Enjoy enhanced maternity, paternity, and adoption pay, ensuring you can focus on what matters most during significant life events.
• Financial Flexibility: Aviva pension plan. With Wagestream, access affordable loans (including season loans) and a portion of your pay instantly.
• Travel and Transport: Explore our lease car scheme and employee discounts on various products, including bikes and holidays.
• Continuous Learning: Access a range of learning opportunities, including e-learning workshops and support for professional qualifications.
• Recognition and Well-being: Participate in our reward and recognition schemes, volunteer in your community, and benefit from enhanced sick pay and discounted gym memberships.
• Flexible Working: We champion flexible and agile working, supporting your individual needs and preferences.Comfortable Workspaces: Enjoy well-designed offices with excellent public transport links, alongside access to employee assistance programs and occupational health support.

• Generous Annual Leave: 24 days holiday increasing to 28
• Family Support: Enjoy enhanced maternity, paternity, and adoption pay, ensuring you can focus on what matters most during significant life events.
• Financial Flexibility: Aviva pension plan. With Wagestream, access affordable loans (including season loans) and a portion of your pay instantly.
• Travel and Transport: Explore our lease car scheme and employee discounts on various products, including bikes and holidays.
• Continuous Learning: Access a range of learning opportunities, including e-learning workshops and support for professional qualifications.
• Recognition and Well-being: Participate in our reward and recognition schemes, volunteer in your community, and benefit from enhanced sick pay and discounted gym memberships.
• Flexible Working: We champion flexible and agile working, supporting your individual needs and preferences.Comfortable Workspaces: Enjoy well-designed offices with excellent public transport links, alongside access to employee assistance programs and occupational health support.

Health and Wellness: For eligible employees, we offer BUPA health expenses coverage, ensuring your health needs are taken care of.