Multi-Trade Operative

Sanctuary Group; Ely; On-site; GBP 36,000 - 37,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme

Life Assurance

Employee Advice Service

Cycle to Work scheme

Voluntary health plans

Wellbeing support and tools

Staff Networks

Job summary

Sanctuary is seeking a Multi-Trade Operative for our Ely-based team. You will work in a 40-hour week (Mon–Fri, 8:00–16:30), covering Ely and surrounding areas. Duties include installing windows/doors/kitchens/bathrooms and general repairs, using a company van and tools provided.

You will join a friendly, not-for-profit organisation focused on diverse, inclusive culture and excellent customer service. The role requires NVQ Level 2 in a core subject, driving licence, and experience in a similar

Qualifications

• NVQ Level 2 in carpentry or electrical core subject; if Plumbing Level 3 is required, WRAS/Unvented G3 qualification may be needed.
• Recent experience in a similar role is expected.
• Full UK driving licence required to drive company vehicle.

Responsibilities

• Carry out construction, fault fixing and maintenance in line with contract and service specs.
• Provide accurate, timely progress information and maintain daily records.
• Respond to complaints and breakdowns to meet customer expectations.
• Resolve problems or initiate resolutions and keep customers informed according to processes.
• Maintain tools/equipment and replenish stocks as needed.

Education

NVQ Level 2 in carpentry/electrical core subject

Plumbing Level 3 (if required)

Tools

PDA

Job description

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Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Multi-Trade Operative

Ely – covering the East region

£35,579 - £37,452 per year

40 hours per week – Monday to Friday – 8:00am to 16:30pm

We have an opportunity for a Multi-Trade Operative to join our Team based in Ely.For this role you will be working in a team of around 10, and mostly lone working with team working opportunities. Jobs required would be, to install new windows , doors, kitchens, bathrooms and general repairs where required With a mix of skills and qualifications you would be required to cover all aspects of building repairs and maintenance You will be provided with a company van and tools. The role will cover the surrounding areas within an hour of Ely, Cambridgeshire.

The role of Multi-Trade Operative will include:

• Carrying out construction, fault fixing and maintenance duties in accordance with contract and service specifications
• Providing accurate and timely information on progress and advice that is easily understood by the customer and ensure accurate daily work records are completed
• Responding positively to complaints and breakdowns in service delivery to meet customer expectations in accordance with contract and service specifications
• Resolving problems or set into motion the means of resolution, ensuring customers are kept informed in line with agreed processes and within contract and service specifications
• Ensuring tools and equipment are maintained in good condition and stocks are replenished as needed, in accordance with the agreed requisition procedures and budgets

Skills and experiences:

• To ensure full compliance with Building Safety legislation, candidates applying for this role must be qualified to or undertaking NVQ Level 2 in a core subject (carpentry, electrical. If Plumbing Level 3 is required, Unvented - G3 Certificate and Water Regulations (WRAS). As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted
• Recent experience of undertaking a similar role
• Working experience of analysing and diagnosing problems and implementing effective solutions
• Working knowledge of the application of Health and Safety legislation
• PC literate and able to use and update computerised systems (including PDA) for work scheduling
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

About us

We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Wellbeing support and tools
• Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £35,579 per annum (rising to £37,452 per annum after 12 months, subject to satisfactory performance)

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – [e-mail]

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

We work closely with the Home Office in order to prevent unlawful working.
A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.