Multi Skilled Operative

Mears Group PLC; Newcastle upon Tyne; On-site; GBP 40,000 - 49,000; Full time

Benefits offered by this job

Company van

Fuel card

25 days annual leave

Pension scheme

Employee assistance

Development opportunities

Job summary

Mears Group PLC is hiring for a multi-skilled tradesperson to carry out responsive repairs in tenanted social housing across Durham. You will work across carpentry, plumbing, plastering, tiling and decorating, with a focus on customer service and safety.

You will need a Full UK driving licence, be able to work independently, and record job details on handheld devices. The role offers a permanent full-time contract, a salary up to £44,232.30 per year, and a company van with fuel card.

Qualifications

• Proven experience in domestic repairs across carpentry, plumbing, plastering, tiling and decorating.
• Full UK driving licence.
• Ability to work independently and manage workload.
• Strong fault-finding and problem-solving.
• Excellent customer service in residents' homes.
• Good understanding of health and safety regulations.

Responsibilities

• Carry out day-to-day responsive repairs in tenanted social housing.
• Replace or repair skirting boards, architraves and doors.
• Install/adjust kitchen units, worktops and cupboards.
• Identify and fix plumbing issues such as leaks and blocked sinks.
• Record job details and materials using handheld devices.
• Maintain tools and company vehicle.

Skills

Multi-trade skills

Driving licence UK

Fault-finding

Customer service

Health & safety

Tools

Job management systems

Handheld devices

Job description

Contract: Full Time Permanent

Salary up to £44,232.30 per annum, plus, company van & fuel card

42.5 hours per week (8-5 Monday- Friday)

Location: Durham

Based in Durham and Essex, the North Task Team (Based in Durham) along with our South Team (Based in Essex) Our team helps mobilise, demobilise and support contracts throughout the whole of Mears, we provide support for contracts that are understaffed, have works in progress that need reducing. We mainly carry out repairs on Day to Day/Response works, but we are occasionally used for Voids and Planned also. This means we can work on any contract within Mears who needs assistance with staying away/travelling to assist on contracts.

Duties

• Carry out day-to-day responsive repairs across tenanted social housing properties
• Replacing or repairing skirting boards, architraves, and internal door frames
• Installing and adjusting kitchen units, worktops, and cupboard doors
• Repairing or replacing internal doors, handles, locks, and hinges
• Identifying and fixing minor plumbing issues such as leaks, dripping taps, and blocked sinks
• Carrying out patch plastering and making good, damaged walls or ceilings
• Completing wall and floor tiling repairs, including grouting and sealing
• Painting and decorating to a professional finish following repair works
• Ensuring all repairs are completed safely, efficiently, and to a high standard
• Working in occupied properties with sensitivity to residents’ needs and privacy
• Reporting any further works, safeguarding concerns, or property issues beyond scope
• Deliver excellent customer service while working in residents' homes
• Accurately record job details, materials used, and completion notes using handheld devices or job sheets
• Maintain tools, equipment, and company vehicle in good working order
• Manage daily workload efficiently to meet service level targets

Role Criteria

• Proven experience in domestic repairs and maintenance across multiple trades (e.g. carpentry, plumbing, plastering, tiling, decorating)
• Full UK driving licence
• Ability to work independently and manage workload effectively
• Strong fault-finding and problem-solving skills
• Excellent customer service skills, with experience working in occupied homes
• Good understanding of health and safety regulations and safe working practices
• Ability to use handheld devices or job management systems to record work

Benefits We Can Offer You.

• 25 days annual leave plus bank holidays
• Family friendly policies including enhanced maternity (14 weeks full pay, 12 weeks half pay and 13 weeks statutory pay), paternity (2 weeks full pay) and adoption leave
• Employee Assistance Programme - free confidential support and counselling available
• Mears Rewards offering discounts and cashback at leading retailers including travel, household items and shopping
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering leave – up to two days per year to support community initiatives
• Cycle to Work Scheme
• Share save scheme
• Recognition and long service awards
• Buy up to 5 days holiday each year depending on length of service
• Learning and development opportunities
• Career progression opportunities across Mears Group
• Occupational health support
• Green car scheme with Tusker after successful probation period
• We have a range of internal forums that Aline with our company core values and beliefs including Mears Men, Women’s Heath, Pride at Mears, R.E.A.C.H, Women Operative support, Armed Forces, Women in Leadership, Diversity
• Company Sick Pay
• Life Assurance (1x annual salary)
• Company pension scheme with Peoples Pension, 5% employee and 3% employer pension contribution
• Commercial vehicle and fuel card (where role requires)

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.