Multi Skilled Operative

Mears; Margate; On-site; GBP 33,000 - 40,000; Full time

Benefits offered by this job

Company van and fuel card

Pension scheme

25 days annual leave

Employee assistance programme

Job summary

Mears is seeking a skilled Multi-Skilled Operative to support a busy responsive repairs contract in Margate. You will perform carpentry, plumbing, plastering, tiling and other trades in occupied homes, delivering high-quality repairs with a focus on safety and customer service.

This full-time permanent position offers a company van and fuel card, 42.5 hours per week, and a strong emphasis on reliability, problem-solving, and working with sensitivity to residents' needs.

Qualifications

• Proven experience in domestic repairs across multiple trades.
• Full UK driving licence.
• Ability to work independently and manage workload effectively.
• Strong fault-finding and problem-solving skills.
• Provide own hand and power tools.
• Excellent customer service skills, with experience working in occupied homes.
• Good understanding of health and safety regulations and safe working practices.
• Ability to use handheld devices or job management systems to record work.
• Willingness to participate in out-of-hours emergency rota.

Responsibilities

• Carry out day-to-day responsive repairs across social housing properties.
• Replacing or repairing skirting boards, architraves, and internal door frames.
• Installing and adjusting kitchen units, worktops, and cupboard doors.
• Repairing or replacing internal doors, handles, locks, and hinges.
• Identifying and fixing minor plumbing issues such as leaks, dripping taps, and blocked sinks.
• Carrying out repairs and minor replacements to uPVC components, including windows, doors, frames, locks, handles, hinges, and adjustment of openings to ensure correct operation.
• Carrying out patch plastering and making good, damaged walls or ceilings.
• Completing wall and floor tiling repairs, including grouting and sealing.
• Painting and decorating to a professional finish following repair works.
• Ensuring all repairs are completed safely, efficiently, and to a high standard.
• Working in occupied properties with sensitivity to residents' needs and privacy.
• Participating in out-of-hours emergency repair rota as required.
• Reporting any further works, safeguarding concerns, or property issues beyond scope.
• Deliver excellent customer service while working in residents' homes.
• Accurately record job details, materials used, and completion notes using handheld devices or job sheets.
• Maintain tools, equipment, and company vehicle in good working order.
• Manage daily workload efficiently to meet service level targets.

Skills

Domestic repairs

Multi-skilled trades

Customer service

Fault-finding

Time management

Tools

Hand tools

Power tools

Handheld devices

Job description

Annual salary: up to £36,425.30

Multi-skilled Operative

Location: Margate

Contract: Full Time Permanent

Salary up to £36,425.30 per annum, plus, company van & fuel card

42.5 hours per week (8-5 Monday- Friday)

About the role:

We're on the lookout for a talented and versatile Multi-Skilled Operative to join our team, supporting a busy responsive repairs contract in Margate.This is a dynamic, hands-on role where you'll be responsible for delivering high-quality repairs and maintenance across a range of trades, ensuring residents' homes are safe, functional, and well cared for. You'll be working across occupied properties, responding to day-to-day repair requests that cover carpentry, plumbing, plastering, tiling, and more. No two days are the same, and your ability to adapt, problem-solve, and deliver excellent customer service will be key to your success. With a strong pipeline of work and a commitment to improving social housing standards, this is a fantastic opportunity to be part of a team that's making a real difference in the community. We're looking for someone reliable, skilled across multiple trades, and passionate about getting the job done right the first time.

Duties:

• Carry out day-to-day responsive repairs across social housing properties
• Replacing or repairing skirting boards, architraves, and internal door frames
• Installing and adjusting kitchen units, worktops, and cupboard doors
• Repairing or replacing internal doors, handles, locks, and hinges
• Identifying and fixing minor plumbing issues such as leaks, dripping taps, and blocked sinks
• Carrying out repairs and minor replacements to uPVC components, including windows, doors, frames, locks, handles, hinges, and adjustment of openings to ensure correct operation
• Carrying out patch plastering and making good, damaged walls or ceilings
• Completing wall and floor tiling repairs, including grouting and sealing
• Painting and decorating to a professional finish following repair works
• Ensuring all repairs are completed safely, efficiently, and to a high standard
• Working in occupied properties with sensitivity to residents' needs and privacy
• Participating in out-of-hours emergency repair rota as required
• Reporting any further works, safeguarding concerns, or property issues beyond scope
• Deliver excellent customer service while working in residents' homes
• Accurately record job details, materials used, and completion notes using handheld devices or job sheets
• Maintain tools, equipment, and company vehicle in good working order
• Manage daily workload efficiently to meet service level targets

Role Criteria:

• Proven experience in domestic repairs and maintenance across multiple trades (e.g. UPVC, carpentry, plumbing, plastering, tiling, decorating)
• Full UK driving licence
• Ability to work independently and manage workload effectively
• Strong fault-finding and problem-solving skills
• Provide own hand and power tools
• Excellent customer service skills, with experience working in occupied homes
• Good understanding of health and safety regulations and safe working practices
• Ability to use handheld devices or job management systems to record work
• Willingness to participate in out-of-hours emergency rota

Benefits we can offer you.

• Company Sick Pay
• Life Assurance (1x annual salary)
• Company pension scheme with Pensions people
• 5% employee and 3% employer pension contribution with People pension
• Commercial vehicle and fuel card
• 25 days annual leave plus bank holidays
• Family friendly policies including enhanced maternity (14 weeks full pay, 12 weeks half pay and 13 weeks statutory pay), paternity (2 weeks full pay) and adoption leave
• Employee Assistance Programme - free confidential support and counselling available
• Mears Rewards offering discounts and cashback at leading retailers including travel, household items and shopping
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering leave - up to two days per year to support community initiatives
• Cycle to Work Scheme
• Share save scheme
• Recognition and long service awards
• Buy up to 5 days holiday each year depending on length of service
• Learning and development opportunities
• Career progression opportunities across Mears Group
• Occupational health support
• Green car scheme with Tusker after successful probation period
• Be part of an inclusive workplace with access to a range of colleague networks and support groups focused on diversity, wellbeing and career development. From Disability, Pride (LGBTQ+) and Ethnic Diversity networks to Women in Leadership, the Women Operative Support Group, Women's Health, Men's Mental Health and Armed Forces communities, these groups provide opportunities for support, connection and professional development across our diverse workforce.

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

To drive a Mears vehicle, you must be aged over 21 ha