Multi Skilled Operative

Mears; Staines-upon-Thames; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

25 days annual leave + bank holidays

Annual Mears Fun Day

Volunteering Leave

Staff perks - Mears Rewards

Family friendly policies

Company Van, Fuel Card, and Uniform

Job summary

Mears is seeking a dynamic Multi-Skilled Operative to join our responsive repairs team in Staines. This full-time permanent role delivers high-quality repairs across carpentry, plumbing, plastering, tiling and more in occupied social housing.

You will work 42.5 hours per week, with a company van, fuel card, and opportunities to contribute to safety, customer service and maintenance excellence. We're looking for reliable individuals with proven multi-trade skills, strong fault-finding abilities,

Qualifications

• Proven experience in domestic repairs across multiple trades.
• Ability to work in occupied homes and adapt to varying tasks.
• Strong customer service and safety awareness.

Responsibilities

• Carry out day-to-day responsive repairs across occupied social housing properties
• Replacing or repairing skirting boards, architraves, and internal door frames
• Installing and adjusting kitchen units, worktops, and cupboard doors
• Repairing or replacing internal doors, handles, locks, and hinges
• Identifying and fixing minor plumbing issues such as leaks, dripping taps, and blocked sinks
• Carrying out patch plastering and making good, damaged walls or ceilings
• Completing wall and floor tiling repairs, including grouting and sealing
• Painting and decorating to a professional finish following repair works
• Ensuring all repairs are completed safely, efficiently, and to a high standard
• Working in occupied properties with sensitivity to residents' needs and privacy
• Participating in out-of-hours emergency repair rota as required
• Reporting any further works, safeguarding concerns, or property issues beyond scope
• Deliver excellent customer service while working in residents' homes
• Accurately recording job details, materials used, and completion notes using handheld devices
• Maintain tools, equipment, and company vehicle in good working order
• Manage daily workload efficiently to meet service level targets

Skills

Multi-trade experience

Carpentry

Plumbing

Plastering

Tiling

Painting & decorating

Job description

Annual salary: up to £40,267.50

Multi-skilled Operative

Location: Staines

Contract: Full Time Permanent

Salary up to £40,267.50 per annum, plus, company van & fuel card

42.5 hours per week (8-5 Monday-Friday)

Pyramid Plus is a dynamic joint venture between A2Dominion and Mears Property Services, delivering high-quality repairs, maintenance, compliance, planned replacements, and fire risk assessment works. Serving over 23,500 homes, we complete more than 38,000 repairs, 1,000 void refurbishments, and install 600 kitchens and bathrooms each year. With a strong pipeline of upcoming projects, we're entering an exciting phase of growth. This role offers the opportunity to be a key member of the senior management team, driving the successful delivery of our planning and customer service functions at the heart of our operations.

We're on the lookout for a talented and versatile Multi-Skilled Operative to join our team, supporting a busy responsive repairs contract in Staines. This is a dynamic, hands-on role where you'll be responsible for delivering high-quality repairs and maintenance across a range of trades, ensuring residents' homes are safe, functional, and well cared for. You'll be working across occupied properties, responding to day-to-day repair requests that cover carpentry, plumbing, plastering, tiling, and more. No two days are the same, and your ability to adapt, problem-solve, and deliver excellent customer service will be key to your success. With a strong pipeline of work and a commitment to improving social housing standards, this is a fantastic opportunity to be part of a team that's making a real difference in the community. We're looking for someone reliable, skilled across multiple trades, and passionate about getting the job done right the first time.

Duties:

• Carry out day-to-day responsive repairs across occupied social housing properties
• Replacing or repairing skirting boards, architraves, and internal door frames
• Installing and adjusting kitchen units, worktops, and cupboard doors
• Repairing or replacing internal doors, handles, locks, and hinges
• Identifying and fixing minor plumbing issues such as leaks, dripping taps, and blocked sinks
• Carrying out patch plastering and making good, damaged walls or ceilings
• Completing wall and floor tiling repairs, including grouting and sealing
• Painting and decorating to a professional finish following repair works
• Ensuring all repairs are completed safely, efficiently, and to a high standard
• Working in occupied properties with sensitivity to residents' needs and privacy
• Participating in out-of-hours emergency repair rota as required
• Reporting any further works, safeguarding concerns, or property issues beyond scope
• Deliver excellent customer service while working in residents' homes
• Accurately record job details, materials used, and completion notes using handheld devices or job sheets
• Maintain tools, equipment, and company vehicle in good working order
• Manage daily workload efficiently to meet service level targets

Role Criteria:

• Proven experience in domestic repairs and maintenance across multiple trades (e.g. carpentry, plumbing, plastering, tiling, decorating)
• Damp & Mould experience
• Full UK driving licence
• Ability to work independently and manage workload effectively
• Strong fault-finding and problem-solving skills
• Excellent customer service skills, with experience working in occupied homes
• Good understanding of health and safety regulations and safe working practices
• Ability to use handheld devices or job management systems to record work
• Willingness to participate in out-of-hours emergency rota

Benefits we can offer you.

• 25 days annual leave plus bank holidays
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
• Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
• Family friendly policies
• Company Van, Fuel Card, and Uniform

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.