Multi Skilled Operative

Mears Group; Northgate; On-site; GBP 37,000 - 45,000; Full time

Benefits offered by this job

25 days annual leave

Employee Assistance Programme

Company pension

Job summary

Mears Group is seeking two experienced Multi Skilled Operatives to join the Crawley team, delivering high-quality repairs and maintenance across social housing properties. The role focuses on plumbing with cross-trade skills, carrying out work in tenanted and void properties and ensuring first-class customer service in residents\' homes.

You will be responsible for a range of repairs, installations and refurbishments, maintain accurate records, and work safely within standard hours of 8am to

Qualifications

• Proven plumbing experience.
• Experience across at least three additional trades.
• Full UK driving licence.
• Own hand tools.
• Experience working within social housing environments desirable.
• Knowledge of damp and mould issues desirable.

Responsibilities

• Carry out repairs across tenanted and void social housing properties.
• Complete plumbing repairs including leak repairs and replacement of kitchen and bathroom taps.
• Install new bathrooms and complete bathroom refurbishment works.
• Undertake partial kitchen installations and replacement kitchen/bathroom panels.
• Carry out first and second fix carpentry works.
• Complete wall and floor tiling repairs and installations.
• Undertake patch painting and associated finishing works.
• Accurately record job details, materials used and completion information.
• Maintain tools, equipment and company vehicle in good working order.
• Participate in the out-of-hours emergency repair rota as required.
• Report safeguarding concerns and property issues identified during visits.
• Deliver excellent customer service while working in residents\' homes.

Skills

Plumbing experience

Multi-trade

Customer service

Driving licence

Hand tools

Education

Trade qualification desirable

Job description

Annual salary: up to £40,689.00 Multi Skilled Operative Location: Crawley Contract: Permanent, Full Time, 8am to 5pm, Monday to Friday Salary: £40,689 per annum We are looking for two experienced Multi Skilled Operatives to join our team in Crawley, delivering high-quality repairs and maintenance services across social housing properties. This is an excellent opportunity for skilled tradespeople who take pride in their work and are committed to delivering outstanding customer service. Working across both tenanted and void properties, you will carry out a variety of plumbing and general multi-trade repairs and installations. You will be expected to work safely, efficiently and professionally while ensuring residents receive a first-class service.

About the Role

As a Multi Skilled Operative, you will carry out a wide range of repairs, maintenance and installation work across social housing properties. The role focuses primarily on plumbing activities while also requiring skills across several additional trades. You will be responsible for completing work to a high standard, maintaining accurate records and providing excellent customer service within residents' homes.

• Carry out repairs across tenanted and void social housing properties
• Complete plumbing repairs including leak repairs and replacement of kitchen and bathroom taps
• Install new bathrooms and complete bathroom refurbishment works
• Undertake partial kitchen installations and replacement kitchen and bathroom panels
• Carry out first and second fix carpentry works
• Complete wall and floor tiling repairs and installations
• Undertake patch painting and associated finishing works
• Accurately record job details, materials used and completion information
• Maintain tools, equipment and company vehicle in good working order
• Participate in the out-of-hours emergency repair rota as required
• Report safeguarding concerns, property issues and further works identified during visits
• Deliver excellent customer service while working in residents' homes

Key Criteria

• Proven plumbing experience
• Experience across at least three additional trades
• Ability to carry out multi-trade repairs and maintenance work independently
• Full UK driving licence
• Own hand tools
• Experience working within social housing environments desirable
• Relevant trade qualification desirable
• Knowledge of damp and mould issues and associated legislation desirable
• Strong customer service and communication skills
• Ability to manage workload effectively and work to service targets

Benefits

• 25 days annual leave plus bank holidays
• Family friendly policies including enhanced maternity (14 weeks full pay, 12 weeks half pay and 13 weeks statutory pay), paternity (4 weeks full pay) and adoption leave
• Employee Assistance Programme - free confidential support and counselling available
• Mears Rewards offering discounts and cashback at leading retailers including travel, household items and shopping
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering leave – up to two days per year to support community initiatives
• Cycle to Work Scheme
• Share save scheme
• Recognition and long service awards
• Buy up to 5 days holiday each year depending on length of service
• Learning and development opportunities
• Career progression opportunities across Mears Group
• Occupational health support
• Green car scheme with Tusker after successful probation period
• Be part of an inclusive workplace with access to a range of colleague networks and support groups focused on diversity, wellbeing and career development. From Disability, Pride (LGBTQ+) and Ethnic Diversity networks to Women in Leadership, the Women Operative Support Group, Women's Health, Men's Mental Health and Armed Forces communities, these groups provide opportunities for support, connection and professional development across our diverse workforce.
• Company Sick Pay
• Life Assurance (1x annual salary)
• Company pension scheme with Peoples Pension, 5% employee and 3% employer pension contribution
• Commercial vehicle and fuel card

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

We are the people behind the smile! At Mears we look for people who share our vision and values - to make a positive difference to the communities we serve. We do this by improving homes, improving communities and improving lives. We are proud of our business and the opportunities we provide to colleagues working across the UK. Our Values- Customers / Innovation / Teamwork / Responsibility