Multi Skilled Operative

Mears Group; Leeds; On-site; GBP 24,000 - 40,000; Full time

Benefits offered by this job

Company van

Fuel card

Uniform

Volunteering leave

Mears Rewards

Job summary

Mears Group is seeking a skilled Multi-Skilled Operative to join our responsive repairs and maintenance team in Leeds. You will perform day-to-day repairs across multiple trades in occupied social housing, focusing on first-time fixes and high standards of workmanship.

Responsibilities include diagnosing faults, carrying out carpentry, plumbing, plastering, tiling, and decorating tasks, while keeping residents informed and maintaining safety and quality throughout the job.

Qualifications

• Proven experience in domestic repairs and multi-trade maintenance.
• Good health & safety knowledge and safe working practices.

Responsibilities

• Carry out day-to-day responsive repairs and maintenance within occupied social housing properties.
• Diagnose faults and complete repairs across a range of trades, ensuring a first-time fix wherever possible.
• Complete carpentry repairs including skirting, architraves, doors, frames, locks, and ironmongery.
• Undertake minor plumbing repairs such as leaks, tap replacements, and unblocking sinks.
• Carry out patch plastering and make good following repair works.
• Complete basic tiling repairs including regrouting and resealing.
• Carry out painting and decorating to reinstate areas after maintenance works.
• Ensure all repairs are completed safely, efficiently, and in line with company standards and SLAs.
• Work in occupied properties, maintaining a high level of customer care and respect for residents’ homes.

Skills

Troubleshooting

Customer service

Health & safety awareness

Communication

Education

Carpentry and Joinery - City & Guilds

Tools

Handheld devices

Job description

Annual salary: up to £39,646.94 Multi Skilled Operative Location: Leeds Contract: Full Time Permanent Salary up to £39,646.94 per annum, plus, company van & fuel card 42.5 hours per week (8-5 Monday- Friday)

About the role:

We’re looking for a skilled and practical Multi-Skilled Operative to join our team, supporting a busy responsive repairs and maintenance contract in Leeds. This is a hands-on role focused on delivering day-to-day repairs within social housing, ensuring properties are safe, functional, and maintained to a high standard for residents. Working across occupied homes, you’ll be responsible for carrying out a wide range of reactive maintenance tasks across multiple trades. From minor repairs to more involved maintenance issues, you’ll take a first-time fix approach wherever possible, helping to minimise repeat visits and deliver a reliable service. This role is ideal for someone who thrives in a fast-paced repairs environment, can fault-find effectively, and takes pride in delivering quality workmanship. You’ll also play a key part in providing a positive experience for residents, working respectfully within their homes and keeping them informed throughout the job. With a consistent flow of responsive repairs work and a strong focus on service delivery, this is a great opportunity to join a team dedicated to maintaining and improving social housing standards. We’re looking for someone dependable, multi-skilled, and committed to getting repairs completed safely, efficiently, and right first time.

Duties:

• Carry out day-to-day responsive repairs and maintenance within occupied social housing properties
• Diagnose faults and complete repairs across a range of trades, ensuring a first-time fix wherever possible
• Complete carpentry repairs including skirting, architraves, doors, frames, locks, and ironmongery
• Undertake minor plumbing repairs such as leaks, tap replacements, and unblocking sinks
• Carry out patch plastering and make good following repair works
• Complete basic tiling repairs including regrouting and resealing
• Carry out painting and decorating to reinstate areas after maintenance works
• Ensure all repairs are completed safely, efficiently, and in line with company standards and SLAs
• Work in occupied properties, maintaining a high level of customer care and respect for residents’ homes
• Participate in out-of-hours emergency repairs rota where required
• Identify and report follow-on works or additional maintenance issues
• Deliver excellent customer service and communicate clearly with residents about works being carried out
• Accurately record job details, materials used, and outcomes using handheld devices
• Maintain tools, equipment, and company vehicle to a good standard
• Manage workload effectively to meet daily targets and appointments

Key Criteria:

• Proven experience in domestic repairs and maintenance across multiple trades (e.g. carpentry, plumbing, plastering, tiling, decorating)
• Full UK driving licence
• Ability to work independently and manage workload effectively
• Strong fault-finding and problem-solving skills
• Excellent customer service skills, with experience working in occupied homes
• Good understanding of health and safety regulations and safe working practices
• Ability to use handheld devices or job management systems to record work
• Willingness to participate in out-of-hours emergency rota

Benefits we can offer you.

• 25 days annual leave plus bank holidays
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
• Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
• Family friendly policies
• Company Van, Fuel Card, and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

Required Qualifications:

• Carpentry and Joinery - City & Guilds

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

We are the people behind the smile! At Mears we look for people who share our vision and values - to make a positive difference to the communities we serve. We do this by improving homes, improving communities and improving lives. We are proud of our business and the opportunities we provide to colleagues working across the UK. Our Values - Customers / Innovation / Teamwork / Responsibility