Multi Skilled Operative

Mears Group; Croydon; On-site; GBP 25,000 - 42,000; Full time

Benefits offered by this job

25 days annual leave

Bank holidays

Volunteering Leave

Staff perks - Mears Rewards

Family friendly policies

Job summary

The Mears Group is seeking a Multi Skilled Operative in Croydon to perform a range of maintenance tasks across domestic properties. You will deliver high-quality repairs, including carpentry, plumbing, tiling, and decorating, in occupied homes with a focus on customer service and safety.

Candidates should have multi-trade experience, a full UK driving licence, and the ability to work independently, meeting service targets while using handheld devices for job records.

Qualifications

• Proven experience in domestic repairs across multiple trades (carpentry, plumbing, plastering, tiling, decorating).
• Full UK driving licence and ability to drive a company vehicle.
• Ability to work independently and manage workload effectively.
• Strong fault-finding and problem-solving skills.
• Excellent customer service, experience in occupied homes.
• Good understanding of health and safety regulations.

Responsibilities

• Carry out day-to-day responsive repairs in tenanted social housing.
• Replace or repair skirting boards, architraves, and internal door frames.
• Install/adjust kitchen units, worktops, and cupboard doors.
• Record job details and materials used; maintain tools and vehicle.
• Deliver high-quality repairs safely and to a high standard.

Skills

Multi-trade experience

Customer service

Problem solving

Health & safety awareness

Independent worker

Tools

Handheld devices

Job description

Annual salary: up to £42,020.69 Multi Skilled Operative Location: Croydon Contract: Full Time Permanent Salary up to £42,020.69 per annum, plus, company van & fuel card 42.5 hours per week (8-5 Monday- Friday)

We are looking for a Multi Skilled Operative to join our team in Croydon you will be carrying out a variety of property maintenance tasks, including carpentry, painting, plastering, brickwork, tiling, silicone/mastic works, groundworks and minor plumbing in Void properties. The role requires a delivering high-quality repairs and installations across domestic properties. With a strong pipeline of work and a commitment to improving social housing standards, this is a fantastic opportunity to be part of a team that’s making a real difference in the community. We’re looking for someone reliable, skilled across multiple trades, and passionate about getting the job done right the first time.

Duties:

• Carry out day-to-day responsive repairs across tenanted social housing properties
• Replacing or repairing skirting boards, architraves, and internal door frames
• Installing and adjusting kitchen units, worktops, and cupboard doors
• Repairing or replacing internal doors, handles, locks, and hinges
• Identifying and fixing minor plumbing issues such as leaks, dripping taps, and blocked sinks
• Carrying out patch plastering and making good, damaged walls or ceilings
• Completing wall and floor tiling repairs, including grouting and sealing
• Painting and decorating to a professional finish following repair works
• Ensuring all repairs are completed safely, efficiently, and to a high standard
• Working in occupied properties with sensitivity to residents’ needs and privacy
• Reporting any further works, safeguarding concerns, or property issues beyond scope
• Deliver excellent customer service while working in residents' homes
• Accurately record job details, materials used, and completion notes using handheld devices or job sheets
• Maintain tools, equipment, and company vehicle in good working order
• Manage daily workload efficiently to meet service level targets

Role Criteria:

• Proven experience in domestic repairs and maintenance across multiple trades (e.g. carpentry, plumbing, plastering, tiling, decorating)
• Full UK driving licence
• Ability to work independently and manage workload effectively
• Strong fault-finding and problem-solving skills
• Excellent customer service skills, with experience working in occupied homes
• Good understanding of health and safety regulations and safe working practices
• Ability to use handheld devices or job management systems to record work

Benefits we can offer you.

• 25 days annual leave plus bank holidays
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
• Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
• Family friendly policies

Company Van, Fuel Card, and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

We are the people behind the smile! At Mears we look for people who share our vision and values - to make a positive difference to the communities we serve. We do this by improving homes, improving communities and improving lives. We are proud of our business and the opportunities we provide to colleagues working across the UK.

Our Values - Customers / Innovation / Teamwork / Responsibility