Multi Skilled Operative

Mears Group; Greater London; On-site; GBP 35,000 - 43,000; Full time

Benefits offered by this job

Company van

Fuel card

25 days annual leave

Mears Rewards

Job summary

Mears Group is seeking a skilled Multi-Skilled Operative for the Rainham, London area to support social housing repairs across London and Essex. The role is field-based, hands-on, and requires carrying out multi-trade repairs in occupied homes with a right-first-time service.

The successful candidate will manage their workload, diagnose faults, record job details on a PDA, and travel as needed. A driving licence and NVQ Level 2 in a core trade are essential.

Qualifications

• Proven experience in social housing repairs and maintenance.
• NVQ Level 2 in at least one core trade.
• Experience across at least three of the trades listed above.
• Strong fault-finding and problem-solving skills.
• Ability to work independently and as part of a team.
• Excellent customer service and communication skills.
• Willingness to travel across Greater London and Essex.
• Full UK driving licence with no more than 9 points.
• Ability to use handheld devices or job management systems.

Responsibilities

• Carrying out day-to-day repairs in occupied social housing properties
• Completing carpentry, plumbing, plastering, tiling, and painting and decorating tasks
• Diagnosing faults and identifying further repair requirements
• Ensuring work is completed safely, efficiently, and to a high standard
• Working professionally and respectfully in residents' homes, always delivering excellent customer service
• Managing your own workload
• Accurately recording job details and completion notes using a PDA
• Maintaining a company vehicle in good working order
• Working independently while contributing positively to the wider team

Skills

Social housing repairs

Fault finding

Customer service

Driving licence

Teamwork

Handheld devices

Education

NVQ Level 2 in core trade

Job description

Annual salary: up to £38,703.26 Multi-Skilled Operative Location: Rainham (London) Contract: Full Time Permanent - 42.5hrs per week, 8am - 5pm, Monday to Friday Salary: £38,703.26 per annum, plus company van and fuel card

We are looking for a skilled and versatile Multi-Skilled Operative to join our team in Rainham, supporting a busy social housing contract across London and Essex. This is a field-based role focused primarily on reactive repairs within occupied homes, where quality workmanship and excellent customer service are key. This is a hands-on role offering variety and autonomy, where you will carry out multi-trade repairs in residents' homes. You will be trusted to manage your own workload, identify additional repair needs, and deliver a right-first-time service while always representing Mears professionally.

Mears Group is a market leader in providing housing services to the affordable housing sector. We work in partnership with local authorities and housing associations to maintain, repair, and improve homes, helping to build strong communities and improve quality of life for residents.

About the Role

• Carrying out day-to-day repairs in occupied social housing properties
• Completing carpentry, plumbing, plastering, tiling, and painting and decorating tasks
• Diagnosing faults and identifying further repair requirements
• Ensuring work is completed safely, efficiently, and to a high standard
• Working professionally and respectfully in residents' homes, always delivering excellent customer service
• Managing your own workload
• Accurately recording job details and completion notes using a PDA
• Maintaining a company vehicle in good working order
• Working independently while contributing positively to the wider team

Key Criteria

• Proven experience in social housing repairs and maintenance
• NVQ Level 2 in at least one core trade
• Experience across at least three of the trades listed above
• Strong fault-finding and problem-solving skills
• Ability to work independently and as part of a team
• Excellent customer service and communication skills
• Willingness to travel across Greater London and Essex
• Full UK driving licence with no more than 9 points
• Ability to use handheld devices or job management systems

Benefits

• 25 days annual leave plus bank holidays
• Annual Mears Fun Day as a thank you from our Executive team
• Volunteering Leave with paid time to support community initiatives
• Staff perks through Mears Rewards, including discounts on groceries, holidays, eye tests, Share Save scheme, and more
• Family-friendly policies
• Company van, fuel card, and uniform

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

We are the people behind the smile! At Mears we look for people who share our vision and values – to make a positive difference to the communities we serve. We do this by improving homes, improving communities and improving lives. We are proud of our business and the opportunities we provide to colleagues working across the UK.

Our Values - Customers / Innovation / Teamwork / Responsibility