Multi Skilled Joiner

Great Places Housing Association; Blackburn; On-site; GBP 32,000 - 35,000; Full time

Job summary

Great Places Housing Association seeks a Multi Skilled Joiner to deliver responsive maintenance work while ensuring excellent customer service. Responsibilities include achieving first-time fixes, maintaining relationships with suppliers, and completing jobs remotely. Candidates should have an NVQ Level 2 in joinery and a full UK driver’s license. Benefits include 26 to 30 days of annual leave and various discounts and healthcare options.

Benefits

Healthcare auto-enrolled with no contribution required

Discounts on shopping, restaurants, and gym memberships

Annual leave starting at 26 days, increasing to 30 days plus bank holidays

Monthly lottery draws and savings club options

Qualifications

• Full clean driving licence required.
• Experience in domestic properties is preferred.
• Experience with repairs scheduling systems is advantageous.

Responsibilities

• Deliver responsive maintenance jobs, ensuring customer homes are safe and functional.
• Achieve first-time fixes through accurate diagnosis and relationship building.
• Complete jobs using a mobile device, leaving homes clean and secure.

Skills

Customer Service

Multi-trade working

Basic skills in core trades

Education

City & Guilds NVQ Level 2 in joinery or equivalent

Job description

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Join us as a Multi Skilled Joiner at Great Places

In this role, you will deliver a wide range of responsive maintenance jobs, ensuring customers' homes are safe, clean, and functional. Providing excellent customer service and achieving high productivity through first-time fixes are core to our service delivery.

• Starting salary £32,820, rising to £34,547 after a successful 6-month probation
• Location: Blackburn
• 39-hour week: 8am-4:30pm Monday-Thursday & 8am-3:30pm Friday
• Starting with 26 days annual leave, increasing to 30 days plus bank holidays
• Key requirements: Full clean driving licence, NVQ Level 2 in joinery or equivalent experience

Responsibilities

You will achieve first-time fix by accurate diagnosis, multi-trade working, and maintaining effective relationships with the supply chain. You will work remotely, completing jobs on a mobile device, respecting customer homes, and leaving them clean and safe. Treating customers with respect and empathy is essential.

Qualifications and Experience

Certified in City & Guilds NVQ Level 2 in joinery or equivalent. Experience working in domestic properties, preferably in housing, is preferred but not essential. Experience with repairs scheduling systems is advantageous. Ability to work independently and as part of a team is important. Basic skills in other core trades to support first-time fix and value for money are desirable.

Personal Attributes

A commitment to understanding community challenges, advocating for people and communities, working in partnership, and continuous learning. Flexibility to work outside normal hours when needed, professionalism, integrity, inclusivity, and respect for diversity are required.

Benefits

Healthcare auto-enrolled with no contribution required, with £1250 savings available. Discounts on high street shopping, restaurants, supermarkets, gym memberships, cycle-to-work schemes, and tech loans. Annual leave starting at 26 days, increasing to 30 days plus bank holidays. Monthly lottery draws, savings club options, and other wellbeing benefits.

Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people, and adults. All successful applicants will undergo a criminal background check. For van insurance, a minimum of 2 years driving experience with a full UK licence is required, along with other assessments for under-21 drivers with 2 years' experience.