Multi-Site Store Operations Manager

Spectrum Storage Group; Tees Valley; On-site; GBP 42,000 - 60,000; Full time

Benefits offered by this job

Private medical cover

25 days annual holiday

Discretionary bonus

Private health insurance

Company pension

Staff discounts on services and Perks@

Job summary

Spectrum Storage Group is seeking a Multi-Site Manager to oversee Storebox Middlesbrough and North East facilities. You will manage daily operations, drive revenue growth, and ensure outstanding customer service across four sites.

The role requires hands-on leadership, travel between sites, and close collaboration with the regional team. You will report to the Regional Operations Manager and play a key role in maintaining high service standards, health and safety, and operational efficiency.

Qualifications

• Experience in retail, facilities or store management.
• Highly organised and a natural self-starter.
• Valid driving license and prepared to travel between sites (vehicle provided). Park from home.
• Excellent communication and customer service skills.
• Good understanding of health & safety and security procedures.
• Working IT knowledge.

Responsibilities

• Manage daily operations of multiple self-storage sites.
• Provide regular updates on site performance, revenue, and operational issues to management.
• Drive revenue growth through effective management strategies and cross‑sell (insurance and omni‑channel services).
• Proactively manage debtors (0–30 days) and keep bad debt under control.
• Coordinate maintenance with contractors to uphold facility standards.
• Conduct site audits for safety, compliance and service quality.

Skills

Retail management

Facilities management

Multi-site leadership

Customer service

IT literacy

Driving and travel

Tools

MS Office

Job description

Spectrum Storage Group is seeking a Multi-Site Manager to oversee Storebox Middlesbrough and North East facilities. You will manage daily operations, drive revenue growth, and ensure outstanding customer service across four sites.

The role requires hands-on leadership, travel between sites, and close collaboration with the regional team. You will report to the Regional Operations Manager and play a key role in maintaining high service standards, health and safety, and operational efficiency.