Multi-Site Security Operations Leader

Carlisle Support Services; Manchester; Hybrid; GBP 40,000 - 42,000; Full time

Benefits offered by this job

Health & Wellbeing

23 days holiday

Discounts & cashback

Volunteer days

Employee assistance

Refer a Friend

Cycle to Work

Job summary

Carlisle Support Services is seeking an Operations Manager to oversee end-to-end employment and operational experience of security officers across Tesco stores. You’ll recruit, onboard, coach, and manage performance, ensuring high standards of security and customer service across a wide geographic area.

The role requires a current SIA licence, proven frontline management experience, and strong communication with store managers and senior stakeholders.

Qualifications

• Current SIA front-line licence valid for duties.
• Proven experience managing frontline teams in multi-site environments.
• Excellent verbal and written communication with Store Managers and stakeholders.
• Experience in recruitment, onboarding, welfare and people-management processes.
• Full UK driving licence and willingness to travel across a wide geographical territory.

Responsibilities

• Own officer lifecycle from vacancy identification through to exit and feedback.
• Assist recruitment in identifying staffing requirements and selecting candidates with the right behaviours.
• Ensure new starters complete all pre-employment checks, inductions and site familiarisation.
• Monitor staffing trends, turnover and reasons for leaving; propose improvements.
• Coach officers and provide timely feedback on performance; conduct welfare conversations.

Skills

SIA licence

Frontline leadership

Communication skills

Recruitment & onboarding

MS Office

Driver's licence

Travel readiness

Time flexibility

Tools

MS Office

Reporting systems

Job description

Carlisle Support Services is seeking an Operations Manager to oversee end-to-end employment and operational experience of security officers across Tesco stores. You’ll recruit, onboard, coach, and manage performance, ensuring high standards of security and customer service across a wide geographic area.

The role requires a current SIA licence, proven frontline management experience, and strong communication with store managers and senior stakeholders.