Security Supervisor: Lead Multi-Site Gatehouse Team

Carlisle Support Services; Nottingham; Presencial; GBP 17.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible wages access

Structured career development

Quality kit and uniform

SIA top-up training

Employee assistance program

Refer a Friend scheme

Long service awards

Excellent hourly pay rate

Descripción de la vacante

Carlisle Support Services is seeking a Security Supervisor to lead a team of security officers across multiple sites, ensuring gatehouse safety and professional operations. You will manage rosters, oversee access control, and coordinate incidents with management and emergency services when required.

The role emphasizes leadership, compliance, and proactive problem solving in a busy environment. A full UK driving license, SIA licence, and strong customer service are essential.

Formación

• Experience in security supervision or leading a team.
• SIA Guarding or Door Supervision licence.
• Full UK driving licence is essential.
• Strong communication and customer service skills.
• Proactive problem solving and reporting abilities.

Responsabilidades

• Lead and coordinate officers on multiple sites during the shift
• Allocate duties, manage rota and arrange cover
• Monitor officer performance and correct issues early
• Act as the escalation point for all officer queries
• Build a confident, effective team each shift
• Ensure accurate access control and vehicle checks
• Confirm all sign‑in, paperwork, and documentation is completed correctly
• Oversee patrols and CCTV monitoring
• Ensure proper use of vehicle, keys, and equipment
• Keep DOB entries and logs accurate and complete
• Complete incident reports and shift summaries
• Ensure officers understand and follow procedures
• Report breaches, near‑misses, or concerns promptly
• Act as main link between officers and site management
• Communicate instructions clearly
• Resolve minor issues independently
• Escalate significant issues quickly and appropriately
• Take charge during incidents
• Control the scene and coordinate officers
• Make decisions using policy, safety, and common sense
• Gather information and complete incident reports
• Liaise with management/emergency services when required
• Enforce uniform, conduct, customer service, and safety standards
• Promote a professional security culture at all times
• Lead the shift and the team
• Ensure all procedures are followed
• Support, train, and correct officers
• Maintain accurate logs and reports
• Communicate effectively with management and staff
• Protect the gatehouse, the cargo site, and all personnel.

Conocimientos

Leadership

Communication

Customer service

Reliability

Herramientas

Access control systems

CCTV systems

Descripción del empleo

Carlisle Support Services is seeking a Security Supervisor to lead a team of security officers across multiple sites, ensuring gatehouse safety and professional operations. You will manage rosters, oversee access control, and coordinate incidents with management and emergency services when required.

The role emphasizes leadership, compliance, and proactive problem solving in a busy environment. A full UK driving license, SIA licence, and strong customer service are essential.