Multi‑Site IT Field Engineer — School Tech Support

Rise Technical Recruitment; Greater London; On-site; GBP 27,582 - 33,711; Full time

Benefits offered by this job

34 Days Holiday

Local Government Pension

Mileage Allowance

Excellent Benefits

Long-Term Progression

Job summary

Rise Technical Recruitment is seeking an IT Field Engineer (Schools) in Chessington. You will deliver first and second line IT support across multiple school sites, install and maintain hardware, software and network systems, and support IT projects to keep environments secure and efficient.

The role requires a full UK driving licence, willingness to travel between sites, and the ability to communicate clearly with non‑technical staff.

Qualifications

• Experience in first or second line IT support.
• Exposure to supporting educational establishments (schools, colleges or academies) or through an MSP.
• Strong knowledge of end‑user devices, networks and IT systems.
• Excellent problem‑solving skills and attention to detail.
• Ability to communicate effectively with non‑technical users.
• Understanding of data protection and IT compliance.
• Full UK driving licence and willingness to travel between sites.
• Candidates must live within commutable distance of Addlestone or Epsom.

Responsibilities

• Provide first and second line IT support across multiple sites
• Monitor and respond to service desk tickets within agreed timeframes
• Install, configure and maintain hardware, software and network systems
• Support system upgrades, deployments and IT projects
• Maintain equipment and carry out basic repairs when required
• Monitor backups, system performance and security processes
• Ensure compliance with IT policies, data protection and legislation
• Support users and troubleshoot technical issues in a professional manner

Skills

End-user devices, networks and ITsyst

First/Second line IT support

Problem-solving

Communication with non-technical users

Data protection & IT compliance

Full UK driving licence

Job description

Rise Technical Recruitment is seeking an IT Field Engineer (Schools) in Chessington. You will deliver first and second line IT support across multiple school sites, install and maintain hardware, software and network systems, and support IT projects to keep environments secure and efficient.

The role requires a full UK driving licence, willingness to travel between sites, and the ability to communicate clearly with non‑technical staff.