Multi-Site Hospitality Training & Engagement Leader

Surety Hospitality; Liverpool; Vor Ort; GBP 42.000 - 60.000; Vollzeit

Benefits dieser Stelle

30 days holiday (pro rata)

Access 40% of wage earned before pay—早

Birthday and school day off

Flexible working week for pets/adjust

Christmas/Boxing Day and New Year’sDay

50% off food + free meals on shift

Charity & sustainable future focus

Zusammenfassung

Mowgli is seeking a passionate Training & Engagement Manager to bring the Mowgli Magic to life across our restaurants. You’ll coach and develop our people, champion our mission for unreasonable hospitality, and ensure every guest experience is nourishing and fulfilling.

You’ll lead engagement initiatives, recognition and communications across the estate, and support onboarding and career development for teams nationwide.

Qualifikationen

• Experienced training or L&D professional with multi-site hospitality experience.
• Brilliant coach who can influence, inspire and develop managers at all levels.
• Commercially aware, highly organised and passionate about people development and guest experiences.
• Creative, energetic and inspiring in delivery.

Aufgaben

• Coach and develop General Managers and management teams, building leadership capability.
• Work in our restaurants, supporting teams during service and championing Mowgli standards and culture.
• Lead and improve onboarding, training frameworks and management development.
• Design and deliver quarterly training initiatives, identify capability gaps and create solutions.
• Support our engagement calendar, employee surveys, forums, newsletters and awards.
• Help develop career pathways and create opportunities for growth.
• Champion unreasonable hospitality with Mowgli Magic.

Kenntnisse

Multi-site hospitality

Coaching & mentoring

People development

Leadership development

Communication

Organisational skills

Jobbeschreibung

Mowgli is seeking a passionate Training & Engagement Manager to bring the Mowgli Magic to life across our restaurants. You’ll coach and develop our people, champion our mission for unreasonable hospitality, and ensure every guest experience is nourishing and fulfilling.

You’ll lead engagement initiatives, recognition and communications across the estate, and support onboarding and career development for teams nationwide.